Manager, Global P2C Change Strategy & Activation

Salesforce
Toronto
Workplace: HybridFull timeCAD 107,200 - 147,400 annuallyFunction: Strategy & Corporate DevelopmentSkills: ["Multi-tasking","Prioritization","Collaboration","Influence","Analytical skills"]

Lead people-side change management for medium to large-scale Prospect to Cash (P2C) programs, ensuring smooth transitions, minimal user disruption, and strong adoption of traditional and AI-powered solutions. Translate requirements into change impact assessments, drive stakeholder engagement and communications, and develop AI-informed change strategies, readiness, and ROI-focused activation plans. Partner with PMO, DET, Change, Analytics, and business stakeholders to measure engagement, adoption, sentiment, and effectiveness at scale.

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FursaFursa
Salesforce
Salesforce
1 day ago

Manager, Global P2C Change Strategy & Activation

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Last checked: 11 hours agoStatus: Live

Job Summary

Lead people-side change management for medium to large-scale Prospect to Cash (P2C) programs, ensuring smooth transitions, minimal user disruption, and strong adoption of traditional and AI-powered solutions. Translate requirements into change impact assessments, drive stakeholder engagement and communications, and develop AI-informed change strategies, readiness, and ROI-focused activation plans. Partner with PMO, DET, Change, Analytics, and business stakeholders to measure engagement, adoption, sentiment, and effectiveness at scale.
Location: Toronto
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Mid level

Key Responsibilities

  • •Lead change management initiatives for medium to large-scale projects, ensuring smooth transitions and effective adoption of traditional and AI-powered solutions.
  • •Translate business requirements into change impact assessments and oversee change management controls informed by AI-driven insights.
  • •Develop and execute change management strategies and plans that leverage AI insights to personalize communications and improve readiness and ROI.
  • •Engage key stakeholders and persona groups, establish communication channels, and activate change champions to align senior leadership on AI-enabled value and sustained adoption.
  • •Collaborate with PMO, DET, and business stakeholders to integrate change management into broader project plans and measure engagement, adoption, sentiment, and ROI (including AI-enhanced analytics where possible).

Pay and Benefits

Salary: CAD 107,200 - 147,400 annually

Key Requirements

  • •8+ years driving project change workstreams and knowledge of P2C process areas and Agile project principles.
  • •AI fluency and digital curiosity to apply emerging AI tools strategically across change impact assessments, readiness, and activation strategies.
  • •Change management certification or equivalent experience (e.g., Prosci certified).
  • •Analytical skills to measure impact of change and engagement programs at scale.
  • •Ability to multi-task across workstreams and prioritize based on program goals and achievements.
Experience:Change managementProspect to Cash (P2C)Agile
Skills:Multi-taskingPrioritizationCollaborationInfluenceAnalytical skills
Certifications:Prosci
Tech Stack:ClaudeGeminiSlack AISlackbotNotebookLMAI-powered solutionsAI-driven insightsAI-enhanced analytics

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor