Product Operation Manager (User Incentive) - TikTok Local Services

TikTok
Singapore
Full timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Ownership","Learning agility","Execution","Cross-team communication","Structured thinking"]

Drive Local Services location permission growth by designing user-centric mechanisms and incentive strategies informed by behavior analytics. Own end-to-end campaign operations for LBS growth, including planning, execution, real-time optimization, and performance reviews against key metrics like opt-in rate, accuracy, and funnel conversion. Build monitoring systems and KPI dashboards, run A/B tests, and translate privacy compliance requirements into scalable, user-friendly solutions in a fast-paced, cross-functional environment.

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FursaFursa
TikTok
TikTok
1 month ago

Product Operation Manager (User Incentive) - TikTok Local Services

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Drive Local Services location permission growth by designing user-centric mechanisms and incentive strategies informed by behavior analytics. Own end-to-end campaign operations for LBS growth, including planning, execution, real-time optimization, and performance reviews against key metrics like opt-in rate, accuracy, and funnel conversion. Build monitoring systems and KPI dashboards, run A/B tests, and translate privacy compliance requirements into scalable, user-friendly solutions in a fast-paced, cross-functional environment.
Location: Singapore
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Design user-centric mechanisms, interactions, and growth levers to improve location permission opt-in rate and LBS signal coverage using behavior insights and data analysis.
  • •Lead end-to-end Local Services/LBS campaign operations, including planning, execution, real-time adjustments, and performance reviews.
  • •Establish campaign monitoring systems and KPI dashboards; run in-depth data analysis and A/B testing and conduct post-campaign retrospection.
  • •Drive data-driven optimization by identifying growth opportunities and extracting actionable insights to improve user experience.
  • •Translate business goals and privacy compliance requirements into clear, user-friendly, scalable product or campaign solutions and collaborate cross-functionally to resolve risks and deliver results.

Key Requirements

  • •Bachelor’s degree or above with 3+ years of experience in growth, product operations, strategy, campaign management, or related roles at internet companies.
  • •Experience driving key business metrics through growth campaigns or funnel optimization (e.g., user permission adoption and conversion improvement).
  • •Strong ownership, learning agility, and execution ability to independently deliver projects in a dynamic environment.
  • •Excellent cross-team communication to align multiple stakeholders and drive complex initiatives under uncertainty.
  • •Strong data sense and structured thinking to define problems, measure performance, and support decisions.
Experience:Internet companiesE-commerceContent platformsLocal servicesLocal-based services (LBS)
Education:Bachelor's
Skills:OwnershipLearning agilityExecutionCross-team communicationStructured thinking
Tech Stack:A/B testingKPI dashboardsSQLData analysisData analysis tools

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn