Process Support Engineer

Applied Materials
Phoenix
Workplace: OnsiteFull timeUSD 86,500 - 119,000 annuallyFunction: Communications, PR & CommunityExperience: 5+ yearsEducation: bachelorsSkills: ["Collaboration","Problem-solving","Customer communication","Technical analysis","Root cause analysis"]

Provide high-visibility on-site customer support by installing, diagnosing, servicing, and repairing complex semiconductor manufacturing equipment. Serve as a liaison between customers and the business unit to understand issues and deliver applicable solutions, including optimizing tool performance and instructing customers on operation and maintenance. Partner with R&D to develop process engineering experiments using statistics, compile reports, and troubleshoot problems through root-cause analysis across advanced deposition and etch technologies.

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Applied Materials
Applied Materials
3 months ago

Process Support Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Provide high-visibility on-site customer support by installing, diagnosing, servicing, and repairing complex semiconductor manufacturing equipment. Serve as a liaison between customers and the business unit to understand issues and deliver applicable solutions, including optimizing tool performance and instructing customers on operation and maintenance. Partner with R&D to develop process engineering experiments using statistics, compile reports, and troubleshoot problems through root-cause analysis across advanced deposition and etch technologies.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Serve as a liaison between customers and the business unit for assigned projects to understand issues and deliver solutions.
  • •Provide on-site installation support and oversee diagnoses, troubleshooting, service, and repair of complex systems and equipment.
  • •Optimize tool performance to meet customer process and integration requirements.
  • •Check and approve operational quality of system equipment.
  • •Instruct customers on system operation and maintenance while compiling high-level conclusions from technical experiments.
Travel: Medium travel

Pay and Benefits

Salary: USD 86,500 - 119,000 annually
Equity and Bonus:Equity
Perks:RelocationAnnual BonusEquity

Key Requirements

  • •Minimum 5 years in Semiconductor Capital Equipment or a similar high-tech industry.
  • •Knowledge of 3 or more processes across 1 or more semiconductor technologies.
  • •3+ years’ experience in Applications or Process Engineering.
  • •Bachelor’s degree in a STEM field.
  • •Ability to troubleshoot complex equipment and conduct root cause analyses.
Experience:5+ yearsSemiconductorSemiconductor manufacturingCapital equipmentProcess engineering
Education:Bachelor's in STEM
Skills:CollaborationProblem-solvingCustomer communicationTechnical analysisRoot cause analysis
Tech Stack:Chemical Vapor DepositionAtomic Layer DepositionPlasma Reactive Ion EtchPhysical Vapor DepositionAnnealImplantDesign of Experiments (DOEs)Statistics

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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