Body Repair Operations Manager

Lucid Motors
Amsterdam, Hilversum
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 5-7 yearsEducation: bachelorsSkills: ["Collaboration","Team leadership","Stakeholder management","Continuous improvement","Problem-solving"]

Lead Lucid’s European collision repair strategy by designing and executing a program aligned with brand standards. Manage and grow a third-party body shop network, monitor partner performance with KPIs, and drive continuous improvement through audits and corrective actions. Coordinate parts and distribution processes, tailor program tooling and platforms for Europe, and oversee rollout of diagnostic and estimating tooling while serving as a subject-matter expert and trainer.

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Lucid Motors
Lucid Motors
2 months ago

Body Repair Operations Manager

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead Lucid’s European collision repair strategy by designing and executing a program aligned with brand standards. Manage and grow a third-party body shop network, monitor partner performance with KPIs, and drive continuous improvement through audits and corrective actions. Coordinate parts and distribution processes, tailor program tooling and platforms for Europe, and oversee rollout of diagnostic and estimating tooling while serving as a subject-matter expert and trainer.
Location: Amsterdam, Hilversum
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Design and implement an innovative European collision repair strategy aligned with Lucid’s brand standards.
  • •Establish, grow, and manage a third-party body shop network; build and lead the collision repair program team as volume scales.
  • •Monitor network KPIs (safety, quality, cycle time, key-to-key, first-time-right, NPS) and address underperformance, including disengaging non-compliant partners when necessary.
  • •Embed and audit SOPs and Authorized Body Shop standards, driving corrective actions to close compliance gaps across the region.
  • •Partner with internal teams to adapt and roll out program tooling and platforms (e.g., Technical Information Portal, Network Management System, diagnostic laptops, estimating platforms) and lead training/tooling support.
Travel: High travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability InsurancePaid Leave401kEquity

Key Requirements

  • •5–7 years of automotive experience with significant expertise in collision repair or vehicle painting.
  • •Experience building and managing third-party partner/body shop networks.
  • •Track record managing a team and collaborating across teams, vendors, and business partners.
  • •Proficiency with Microsoft Office and readiness to work with internal systems (e.g., DMS).
  • •Bachelor’s degree in a relevant field (or equivalent experience) and a valid Class B driver’s license.
Experience:5-7 yearsAutomotiveCollision repairElectric vehiclesVehicle painting
Education:Bachelor's in Automotive Technology, Business Administration, or Management
Skills:CollaborationTeam leadershipStakeholder managementContinuous improvementProblem-solving
Licenses:Class B driver’s license
Languages:EnglishGerman
Tech Stack:Microsoft OfficeDMSJiraSmartsheetTechnical Information PortalNetwork Management SystemDiagnostic laptopsDATAudatex

Company Brief

Lucid Motors
Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.
Industry: Electric Vehicles
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newark, California, United States
Founded: 2007
WebsiteLinkedIn