Account Representative, Small and Medium Business

PayPal
Tel Aviv
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Structured","Organized","Customer conversations","Building trust","Collaboration","Communication","Data-informed decision-making"]

Own end-to-end commercial outcomes for small and medium-sized merchants as their single point of contact. Collaborate with your immediate team to develop solutions and improve processes, using AI-powered tools to identify growth, cross-sell, and risk opportunities. Maintain accurate pipeline, forecast, and portfolio health reporting, coordinate internal teams to resolve merchant needs, and decide next actions when standard process isn’t sufficient.

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FursaFursa
PayPal
PayPal
2 days ago

Account Representative, Small and Medium Business

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own end-to-end commercial outcomes for small and medium-sized merchants as their single point of contact. Collaborate with your immediate team to develop solutions and improve processes, using AI-powered tools to identify growth, cross-sell, and risk opportunities. Maintain accurate pipeline, forecast, and portfolio health reporting, coordinate internal teams to resolve merchant needs, and decide next actions when standard process isn’t sufficient.
Location: Tel Aviv
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Engage and collaborate with the immediate team to contribute to solutions and suggest efficiencies.
  • •Acquire, manage, and expand relationships with small and medium-sized merchants.
  • •Be the single point of contact for merchants, owning commercial outcomes end to end.
  • •Use AI-powered tools to identify growth, cross-sell, and risk opportunities across your book.
  • •Coordinate internal teams to resolve merchant needs and decide the right action when standard process isn’t enough.

Pay and Benefits

Perks:Health InsurancePaid LeaveLearning BudgetRetirement

Key Requirements

  • •3+ years of relevant experience and a Bachelor's degree, or an equivalent combination of education and experience.
  • •Structured, organized ability to plan and segment a large customer book while maintaining follow-through and service quality.
  • •Skilled in customer and commercial conversations—building trust, identifying needs, and converting opportunities while staying customer-focused.
  • •Comfortable using AI, data, and playbooks to make trade-offs and escalate appropriately when multiple priorities need attention.
  • •Maintain accurate records, pipeline, and follow-ups aligned with internal stakeholders.
Experience:PaymentsFintechMerchant services
Education:Bachelor's
Skills:StructuredOrganizedCustomer conversationsBuilding trustCollaborationCommunicationData-informed decision-making
Tech Stack:AIData

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn