Client Solutions Manager - Specialty Retail - New York

TikTok
New York
Full timeFunction: Data Science & Machine LearningExperience: 4+ yearsSkills: ["Client management","Strategic planning","Data-driven decision making","Troubleshooting","Collaboration"]

Own strategic relationships with enterprise advertisers in the Specialty Retail space, serving as a trusted advisor for day-to-day communications. Build and execute tailored media strategies that connect brand awareness to performance outcomes using TikTok’s full-funnel solutions. Use campaign data to drive optimizations and upsell opportunities, deliver data-driven QBRs, and coordinate cross-functional teams to advance long-term account plans.

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FursaFursa
TikTok
TikTok
7 hours ago

Client Solutions Manager - Specialty Retail - New York

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own strategic relationships with enterprise advertisers in the Specialty Retail space, serving as a trusted advisor for day-to-day communications. Build and execute tailored media strategies that connect brand awareness to performance outcomes using TikTok’s full-funnel solutions. Use campaign data to drive optimizations and upsell opportunities, deliver data-driven QBRs, and coordinate cross-functional teams to advance long-term account plans.
Location: New York
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Cultivate and maintain strategic partnerships with clients as a trusted advisor and primary day-to-day contact.
  • •Develop and execute media strategies aligned to client goals and full-funnel objectives.
  • •Educate clients on TikTok products, platform updates, and best practices to improve campaign success.
  • •Analyze campaign data to identify optimizations and upsell opportunities, and deliver proactive performance insights and recommendations.
  • •Coordinate cross-functional teams to deliver long-term account plans and troubleshoot client issues with Product and Engineering.

Key Requirements

  • •4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
  • •Proficiency analyzing and using data tools such as Excel and Data Studio.
  • •Ability to thrive in a fast-paced, rapidly evolving environment.
  • •Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.
  • •Experience diagnosing and solving technical problems in collaboration with product and engineering teams.
Experience:4+ yearsDigital advertisingAdTech
Skills:Client managementStrategic planningData-driven decision makingTroubleshootingCollaboration
Tech Stack:ExcelData Studio

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn