Sales Support Associate II

Tapestry
Chicago
Workplace: OnsitePart timeUSD 15 - 21.75Function: SalesExperience: 1+ yearsSkills: ["Customer service","Attention to detail","Organizational skills","Communication","Multitasking"]

Support store success by delivering friendly, efficient customer interactions at the cash wrap and maintaining a well-organized sales floor. Operate POS accurately, manage cash/media per policy, and welcome clients with personalized assistance. Help promote add-on products and gift cards, process shipments and transfers, and keep stockrooms clean. Replenish inventory, execute visual merchandising updates, and follow loss prevention guidelines while partnering with the team.

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Tapestry
Tapestry
2 months ago

Sales Support Associate II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support store success by delivering friendly, efficient customer interactions at the cash wrap and maintaining a well-organized sales floor. Operate POS accurately, manage cash/media per policy, and welcome clients with personalized assistance. Help promote add-on products and gift cards, process shipments and transfers, and keep stockrooms clean. Replenish inventory, execute visual merchandising updates, and follow loss prevention guidelines while partnering with the team.
Location: Chicago
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support loss prevention and housekeeping standards.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail service; education and experience may be considered.
  • •Current knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and the Internet.
  • •Strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment and excellent communication/customer service skills.
Experience:1+ yearsRetail
Skills:Customer serviceAttention to detailOrganizational skillsCommunicationMultitasking
Languages:English
Tech Stack:POSCash register systemsIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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