Samsonite

3 months ago

Adjoint(e) au Responsable de Boutique - CDI 39H TUMI Champs Elysées

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Adjoint(e) au Responsable de Boutique assure l’excellence opérationnelle et l’expérience client premium au sein de la boutique TUMI Champs Elysées. Vous animez et développez l’équipe, stimulez la performance commerciale et fidélisez une clientèle locale et internationale en appliquant les standards de la marque et en utilisant les outils CRM.

Location: Paris

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Act as the right-hand to the store manager, ensuring exceptional customer experience and brand image, including personalized welcome and proactive follow-up using the clienteling app.
•Motivate, coach and onboard team members; share best practices and values to foster cohesion and engagement.
•Contribute to sales targets and monitor KPIs; manage daily store operations including replenishment, merchandising, stock management, cash handling, and inventory.
•Lead store operations in the manager’s absence and serve as main point of contact for the team and management on operational and people-related topics.
•Ensure compliance with internal procedures, hygiene and safety rules, and ensure all staff complete required trainings on the TUMI University platform.

Key Requirements

•Minimum 2 years of experience in a similar role, ideally in a premium environment
•Strong relationship-building and leadership skills to motivate and federate the team
•Professional and organized attitude with reliability and adaptability
•Excellent presentation and communication in French and English; additional language is a plus
•Experience using clienteling/CRM tools to personalize client experience and follow up with customers

Experience:2+ yearsRetailPremiumLuxuryCustomer serviceFashion

Skills:CommunicationLeadershipCoachingCustomer serviceTeamwork

Languages:FrenchEnglish

Tech Stack:CRMClienteling app

Company Brief

Samsonite

Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn

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Samsonite

3 months ago

Adjoint(e) au Responsable de Boutique - CDI 39H TUMI Champs Elysées

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Paris

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Act as the right-hand to the store manager, ensuring exceptional customer experience and brand image, including personalized welcome and proactive follow-up using the clienteling app.
•Motivate, coach and onboard team members; share best practices and values to foster cohesion and engagement.
•Contribute to sales targets and monitor KPIs; manage daily store operations including replenishment, merchandising, stock management, cash handling, and inventory.
•Lead store operations in the manager’s absence and serve as main point of contact for the team and management on operational and people-related topics.
•Ensure compliance with internal procedures, hygiene and safety rules, and ensure all staff complete required trainings on the TUMI University platform.

Key Requirements

•Minimum 2 years of experience in a similar role, ideally in a premium environment
•Strong relationship-building and leadership skills to motivate and federate the team
•Professional and organized attitude with reliability and adaptability
•Excellent presentation and communication in French and English; additional language is a plus
•Experience using clienteling/CRM tools to personalize client experience and follow up with customers

Experience:2+ yearsRetailPremiumLuxuryCustomer serviceFashion

Skills:CommunicationLeadershipCoachingCustomer serviceTeamwork

Languages:FrenchEnglish

Tech Stack:CRMClienteling app

Company Brief

Samsonite

Industry: Consumer Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Luxembourg, Luxembourg

Founded: 1910

Website LinkedIn