Principal Associate, Assessments & Team Effectiveness, Enterprise Learning

Discover Financial
Virginia, Richmond
Workplace: OnsiteFull timeFunction: Education & TrainingExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Attention to detail","Influencing","Problem-solving","Managing multiple priorities"]

Partner with the Enterprise Learning & Development team to orchestrate the Assessments and Team Effectiveness portfolio across Capital One. You’ll recommend, implement, and maintain assessment and team effectiveness offerings, co-create vendor needs analyses, and align learning efforts to business imperatives. Using data insights from participation and feedback, you’ll update and manage the portfolio, manage third-party relationships, and deliver learning solutions that help leaders build effective teams.

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Discover Financial
Discover Financial
3 days ago

Principal Associate, Assessments & Team Effectiveness, Enterprise Learning

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Last checked: 2 hours agoStatus: Live

Job Summary

Partner with the Enterprise Learning & Development team to orchestrate the Assessments and Team Effectiveness portfolio across Capital One. You’ll recommend, implement, and maintain assessment and team effectiveness offerings, co-create vendor needs analyses, and align learning efforts to business imperatives. Using data insights from participation and feedback, you’ll update and manage the portfolio, manage third-party relationships, and deliver learning solutions that help leaders build effective teams.
Location: Virginia, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training

Key Responsibilities

  • •Recommend, implement, and maintain assessments and team effectiveness offerings to support collaboration, norming, planning, and team building.
  • •Co-create strategy and needs analysis for third-party vendors, including recommendations for measuring results and ROI.
  • •Consult with stakeholders to identify gaps and emerging needs grounded in data insights.
  • •Establish close working relationships across L&D functions to ensure seamless delivery of assessment learning needs.
  • •Build and manage the assessments portfolio and suite of offerings, managing vendor relationships and updating content as needed.

Key Requirements

  • •Bachelor’s Degree or military experience.
  • •At least 2 years of experience in program management, learning delivery, or talent assessment/development.
  • •At least 2 years of experience using or managing team effectiveness models and tools (e.g., Tuckman, Lencioni, CliftonStrengths, SDI, MBTI, DiSC, Hogan).
  • •At least 1 year of experience facilitating assessment debriefs or workshops.
  • •Preferred: 3+ years in Learning & Development, Educational Consulting, or I/O Psychology, or 3+ years in Business Process Management/Project Management, plus relevant assessment certifications (e.g., CliftonStrengths, SDI, MBTI, DiSC).
Experience:2+ yearsLearning & developmentTalent developmentEducational consultingI/O psychologyOrganizational development
Education:Bachelor's
Skills:CommunicationAttention to detailInfluencingProblem-solvingManaging multiple priorities
Tech Stack:Tuckman modelLencioni modelCliftonStrengthsSDI (Core Strengths)MBTIDiSCHogan

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn