FEP Customer Support Technician I

Provide Tier I customer support by performing preventative maintenance and wet-cleans, learning basic diagnostics, and using documentation and test equipment to resolve straightforward technical issues. Assist senior engineers with corrective maintenance, disassemble and rebuild kits for kit management quality, and follow safety procedures and IP guidelines. Represent the company professionally to customers while maintaining an orderly work area in a physically demanding, clean-room environment.