WFM Global Capacity Planning Lead (Saint-Ouen, 93, FR, 93400)

Allianz
France
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 10+ yearsEducation: mastersSkills: ["Strategic planning","Business acumen","Forecasting","Scenario planning","Leadership"]

Own the global workforce capacity planning strategy across business units and lines of business, translating demand and operational targets into staffing plans, hiring strategies, and FTE sizing. Define governance, methodologies, and performance standards for an end-to-end workforce management value chain. Lead scenario planning and predictive modeling, deliver executive dashboards and insights, and provide data-driven recommendations on capacity, cost, and service delivery risk while building and leading a global team.

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Allianz
Allianz
14 hours ago

WFM Global Capacity Planning Lead (Saint-Ouen, 93, FR, 93400)

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Last checked: 14 hours agoStatus: Live

Job Summary

Own the global workforce capacity planning strategy across business units and lines of business, translating demand and operational targets into staffing plans, hiring strategies, and FTE sizing. Define governance, methodologies, and performance standards for an end-to-end workforce management value chain. Lead scenario planning and predictive modeling, deliver executive dashboards and insights, and provide data-driven recommendations on capacity, cost, and service delivery risk while building and leading a global team.
Location: France
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Define and continuously evolve the global capacity planning strategy, governance framework, and operating model across business units and lines of business.
  • •Translate business objectives, demand forecasts, and operational targets into workforce capacity requirements and strategic staffing plans.
  • •Lead scenario planning and predictive modeling approaches, including maintaining capacity planning assumptions, models, and sizing methodologies.
  • •Drive operational capacity governance and business partnership by ensuring alignment across Forecasting, Scheduling, Operations, and Finance and recommending mitigation for risks and staffing gaps.
  • •Build and lead a high-performing global capacity planning organization, and deliver executive dashboards, FTE sizing reports, and decision papers to senior leadership.

Pay and Benefits

Perks:Learning Budget

Key Requirements

  • •Bachelor's or Master's degree in a related discipline (Operations Research, Business Administration, Economics, Statistics, Engineering, Finance, etc.).
  • •Minimum 10 years of experience in workforce management, capacity planning, operations planning, strategic workforce planning, or related analytical leadership.
  • •Proven track record developing global planning methodologies, governance frameworks, and workforce strategies across complex multi-country organizations.
  • •Demonstrated ability influencing senior stakeholders on hiring strategy, workforce investments, operational performance, and cost optimization.
  • •Strong experience leading teams and developing organizational capabilities.
Experience:10+ years
Education:Master's in Operations Research, Business Administration, Economics, Statistics, Engineering, Finance (or related discipline)
Skills:Strategic planningBusiness acumenForecastingScenario planningLeadership
Languages:English
Tech Stack:Erlang C/AExcelPower BIVerintNICEGenesysData visualisation

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn