Customer Engineer - Process, Diagnostics, and Control

Applied Materials
Utah
Workplace: OnsiteFull timeUSD 31 - 42.4 hourlyFunction: Communications, PR & CommunityExperience: 4-7 yearsEducation: associatesSkills: ["Communication skills","Troubleshooting","Customer collaboration","Mechanical aptitude"]

Serve as the direct liaison with customers to install, maintain, and upgrade Applied Materials PDC SEM-based inspection systems. Use digital analytics and standard diagnostics to troubleshoot electron beam, vacuum, electrical, and mechanical systems, often with support from senior engineers. Perform preventative and corrective maintenance, help improve defect inspection performance and yield, and collaborate with customers and internal teams to understand process flows and uptime needs. Travel ~20% as required.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Applied Materials
Applied Materials
1 month ago

Customer Engineer - Process, Diagnostics, and Control

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the direct liaison with customers to install, maintain, and upgrade Applied Materials PDC SEM-based inspection systems. Use digital analytics and standard diagnostics to troubleshoot electron beam, vacuum, electrical, and mechanical systems, often with support from senior engineers. Perform preventative and corrective maintenance, help improve defect inspection performance and yield, and collaborate with customers and internal teams to understand process flows and uptime needs. Travel ~20% as required.
Location: Utah
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade Applied Materials PDC SEM-based inspection systems.
  • •Troubleshoot equipment using standard diagnostics, with support from senior engineers as needed.
  • •Perform preventative and corrective maintenance on electron beam, vacuum, electrical, and mechanical systems.
  • •Support customers in improving defect inspection performance and yield.
  • •Communicate with customers and internal teams to ensure tool uptime and performance and understand process flows/inspection requirements.
Travel: Medium travel

Pay and Benefits

Salary: USD 31 - 42.4 hourly

Key Requirements

  • •Associate degree, technical training, or equivalent experience (Bachelor’s preferred).
  • •4–7 years of experience in semiconductor equipment support or a related field.
  • •Experience supporting SEM tools or e-beam inspection systems.
  • •Strong mechanical and electrical troubleshooting skills, including vacuum and precision motion systems.
  • •Ability to read and interpret electrical and mechanical schematics and resolve basic technical challenges.
Experience:4-7 yearsSemiconductor equipment support
Education:Associate's
Skills:Communication skillsTroubleshootingCustomer collaborationMechanical aptitude
Licenses:Driver's licensePassport
Tech Stack:SEME-beamElectron beamPDCVacuum systemsPlasma systemsHydraulic systemsGas systemsPrecision motion systemsElectrical schematicsMechanical schematicsMicrosoft OfficeDigital multimetersPneumaticsHand toolsPower toolsClean roomPersonal Protective Equipment (PPE)

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor