Client Service Specialist - Commercial Insurance

Aon
Leeds
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Negotiation","Relationship management","Presentation","Organization"]

Client Service Specialist responsible for end-to-end servicing of complex commercial risk portfolios, partnering with Client Managers and Directors to shape service plans, managing renewals and mid-term adjustments, and negotiating with insurers to secure optimal terms. You will develop marketing materials, present risk profiles, and build trusted relationships with clients and insurers while ensuring compliance and contributing to a high-performing team.

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FursaFursa
Aon
Aon
3 months ago

Client Service Specialist - Commercial Insurance

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Source: Company careers pageValidated by: Fursa AI
Last checked: 42 minutes agoStatus: Live

Job Summary

Client Service Specialist responsible for end-to-end servicing of complex commercial risk portfolios, partnering with Client Managers and Directors to shape service plans, managing renewals and mid-term adjustments, and negotiating with insurers to secure optimal terms. You will develop marketing materials, present risk profiles, and build trusted relationships with clients and insurers while ensuring compliance and contributing to a high-performing team.
Location: Leeds
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Lead the end-to-end servicing of complex commercial risk portfolios, delivering high-quality, tailored client outcomes.
  • •Partner with Client Managers and Directors to understand client needs and shape service plans, presentations and strategic advice.
  • •Manage renewals, new business and mid-term adjustments, negotiating with insurers to secure the best possible terms and solutions.
  • •Develop compelling marketing and client materials, clearly presenting risk profiles, proposals and placement strategies.
  • •Proactively review and improve client programmes, strengthening coverage and portfolio growth while maintaining compliance and contributing to a collaborative team.

Key Requirements

  • •Advanced insurance technical knowledge.
  • •Proven experience in commercial insurance broking and client relationship management.
  • •Strong network and reputation with key insurers.
  • •Commercial foresight, market awareness and strong negotiation skills.
  • •Outstanding communication and presentation skills.
Experience:InsuranceFinancial services
Skills:CommunicationNegotiationRelationship managementPresentationOrganization
Languages:English

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
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