ASML

22 hours ago

IT Service Desk Admin (1year Contract)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Serve as the first point of contact for employees seeking IT support, handling service requests via tickets, email, and phone. Troubleshoot Windows operating systems and Microsoft 365 apps, support laptop deployments and basic hardware issues, and maintain meeting room audio/video technology. Assist users with printers, mobile devices, and workplace technology, while accurately tracking and updating requests in the ticketing system and helping reduce backlogs.

Location: Anywhere

Workplace: Onsite

Employment Type: Contract

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Respond to IT support requests via tickets, email, and phone.
•Troubleshoot Windows operating systems and Microsoft 365 applications.
•Support laptop deployment, configuration, replacement, and basic hardware troubleshooting.
•Maintain and support meeting room audio and video technology.
•Track, document, and update support requests in the ticketing system and follow up on open requests to reduce backlogs.

Key Requirements

•Diploma, associate degree, technical college qualification, or equivalent practical experience.
•At least 1 year of experience in IT support, service desk, help desk, technical support, or customer support environments (preferred).
•Experience supporting end users in an office environment (preferred).
•Experience using ticket management or service management systems (preferred).
•Familiarity with Microsoft Windows 10/11 and Microsoft 365 applications, including Outlook, Teams, Word, and Excel.

Experience:1+ years

Education:Associate's

Skills:Customer serviceCommunicationIssue analysisPrioritizationOwnership

Tech Stack:Windows 10Windows 11Microsoft 365OutlookTeamsWordExcel

Company Brief

ASML

Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Veldhoven, Netherlands

Founded: 1984

Glassdoor: 4.1

Website LinkedIn

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ASML

22 hours ago

IT Service Desk Admin (1year Contract)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Anywhere

Workplace: Onsite

Employment Type: Contract

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Respond to IT support requests via tickets, email, and phone.
•Troubleshoot Windows operating systems and Microsoft 365 applications.
•Support laptop deployment, configuration, replacement, and basic hardware troubleshooting.
•Maintain and support meeting room audio and video technology.
•Track, document, and update support requests in the ticketing system and follow up on open requests to reduce backlogs.

Key Requirements

•Diploma, associate degree, technical college qualification, or equivalent practical experience.
•At least 1 year of experience in IT support, service desk, help desk, technical support, or customer support environments (preferred).
•Experience supporting end users in an office environment (preferred).
•Experience using ticket management or service management systems (preferred).
•Familiarity with Microsoft Windows 10/11 and Microsoft 365 applications, including Outlook, Teams, Word, and Excel.

Experience:1+ years

Education:Associate's

Skills:Customer serviceCommunicationIssue analysisPrioritizationOwnership

Tech Stack:Windows 10Windows 11Microsoft 365OutlookTeamsWordExcel

Company Brief

ASML

Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Veldhoven, Netherlands

Founded: 1984

Glassdoor: 4.1

Website LinkedIn