MongoDB

3 weeks ago

Technical Services Engineer, 1st shift (Weekend)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Provide expert technical support to MongoDB customers by diagnosing and resolving complex issues across architecture, performance, recovery, and security. Work with MongoDB’s ecosystem (server, drivers, Atlas, Cloud Manager) and collaborate with product management and development teams on customer needs. Build and maintain support tools for performance, benchmarking, and diagnostics, mentor new team members, and help grow knowledge of new MongoDB product lines on a rotating FedRAMP shift schedule.

Location: New York

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Advise customers and solve complex MongoDB problems across the database ecosystem (server, drivers, cloud and infrastructure).
•Resolve customer questions on architecture, performance, recovery, and security, using standard methodologies for running MongoDB at scale.
•Collaborate with product management and development teams to advocate for customer needs.
•Develop internal support tools for performance, benchmarking, and diagnostics.
•Mentor and ramp new team members and contribute initiatives to build knowledge of new MongoDB product lines within the ecosystem.

Pay and Benefits

Salary: USD 90,000 - 176,000 annually

Perks:EquityPaid Leave401kHealth Insurance

Key Requirements

•Systems engineering experience including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting.
•Strong networking understanding (DNS, TCP/IP, SSL/TLS, etc.).
•Storage engineering experience including NAS, SAN, SSD, multi-pathing, and caching.
•Experience building and maintaining complex mission-critical production database systems.
•Ability to read code and perform basic coding/scripting in one or more languages: Java, Python, Ruby, C, C++, C#, JavaScript, node.js, Go, etc.

Experience:DatabaseCloudMission-critical systems

Skills:Problem-solvingCustomer serviceCollaborationCalm under pressureRapid learning

Certifications:MongoDB Certified DBA Associate

Tech Stack:MongoDBMongoDB AtlasCloud ManagerLinuxDNSTCP/IPSSL/TLSNASSANSSDCachingKubernetesAWSAzureGCPLDAPKerberosADGitJava

Eligibility

Nationality:US National

Company Brief

MongoDB

Develops MongoDB, a leading general-purpose, document-based database platform that enables developers and enterprises to build scalable, high-performance applications with flexible data models and cloud-native capabilities.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn

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MongoDB

3 weeks ago

Technical Services Engineer, 1st shift (Weekend)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Advise customers and solve complex MongoDB problems across the database ecosystem (server, drivers, cloud and infrastructure).
•Resolve customer questions on architecture, performance, recovery, and security, using standard methodologies for running MongoDB at scale.
•Collaborate with product management and development teams to advocate for customer needs.
•Develop internal support tools for performance, benchmarking, and diagnostics.
•Mentor and ramp new team members and contribute initiatives to build knowledge of new MongoDB product lines within the ecosystem.

Pay and Benefits

Salary: USD 90,000 - 176,000 annually

Perks:EquityPaid Leave401kHealth Insurance

Key Requirements

•Systems engineering experience including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting.
•Strong networking understanding (DNS, TCP/IP, SSL/TLS, etc.).
•Storage engineering experience including NAS, SAN, SSD, multi-pathing, and caching.
•Experience building and maintaining complex mission-critical production database systems.
•Ability to read code and perform basic coding/scripting in one or more languages: Java, Python, Ruby, C, C++, C#, JavaScript, node.js, Go, etc.

Experience:DatabaseCloudMission-critical systems

Skills:Problem-solvingCustomer serviceCollaborationCalm under pressureRapid learning

Certifications:MongoDB Certified DBA Associate

Tech Stack:MongoDBMongoDB AtlasCloud ManagerLinuxDNSTCP/IPSSL/TLSNASSANSSDCachingKubernetesAWSAzureGCPLDAPKerberosADGitJava

Eligibility

Nationality:US National

Company Brief

MongoDB

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn