Team Manager

Waitrose & Partners
London
Workplace: OnsitePart timeGBP 34,700 - 48,000 annuallyFunction: Administration & Executive AssistanceSkills: ["Leadership","Communication","Customer focus","Teamwork","Performance management"]

Lead and motivate your team in a fast-paced Waitrose shop, overseeing day-to-day operations and setting the standard for Partner-led, customer-focused service. Use commercial skills to maximise sales and profit while minimising wastage, maintain availability and merchandising, and improve customer satisfaction. Manage people-related activities such as performance conversations, organising holidays, and absences, while engaging Partners to embed change effectively.

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Waitrose & Partners
Waitrose & Partners
2 hours ago

Team Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead and motivate your team in a fast-paced Waitrose shop, overseeing day-to-day operations and setting the standard for Partner-led, customer-focused service. Use commercial skills to maximise sales and profit while minimising wastage, maintain availability and merchandising, and improve customer satisfaction. Manage people-related activities such as performance conversations, organising holidays, and absences, while engaging Partners to embed change effectively.
Location: London
Workplace: Onsite
Employment Type: Part time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee the entire day-to-day operation of the shop.
  • •Maximise sales and profit while minimising wastage.
  • •Ensure high availability, merchandising, and an efficient, legal, and secure store operation.
  • •Improve and maintain customer satisfaction.
  • •Manage your team, including performance conversations, organising holidays, and managing absences, while engaging Partners to embed change.

Pay and Benefits

Salary: GBP 34,700 - 48,000 annually
Perks:Night Premium

Key Requirements

  • •Experience leading a team in a fast-paced, customer-focused environment.
  • •Ability to build high-performing teams, recognise talent, and hold regular performance conversations.
  • •Passion for retail with understanding of competitors and economic factors affecting the Partnership.
  • •Ability to realistically assess workload, adapt plans, and meet deadlines while maintaining stakeholder relationships.
  • •Clear communication and influence with stakeholders at all levels.
Experience:Retail
Skills:LeadershipCommunicationCustomer focusTeamworkPerformance management
Licenses:Personal licence holder
Certifications:Food Hygiene Level 3

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn