Service Coordinator III

Trane Technologies
United States
Workplace: HybridFull timeUSD 52,630 - 86,200Function: Executive & General ManagementExperience: 3+ yearsEducation: certificationSkills: ["Customer service","Phone communication","Organization","Multi-tasking","Attention to detail"]

Coordinate service resources and dispatch HVAC field teams to execute service agreements and repair work, ensuring projects are scheduled with the right labor, materials, and subcontractors within financial standards. Serve as a key customer contact, route concerns to the appropriate staff, maintain satisfaction, and handle work orders and project paperwork. Partner with service managers, project managers, and parts/acquisition to keep job priorities, reporting, and documentation on track.

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Trane Technologies
Trane Technologies
3 days ago

Service Coordinator III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 50 minutes agoStatus: Live

Job Summary

Coordinate service resources and dispatch HVAC field teams to execute service agreements and repair work, ensuring projects are scheduled with the right labor, materials, and subcontractors within financial standards. Serve as a key customer contact, route concerns to the appropriate staff, maintain satisfaction, and handle work orders and project paperwork. Partner with service managers, project managers, and parts/acquisition to keep job priorities, reporting, and documentation on track.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Coordinate service resources and dispatch/assign team members to projects.
  • •Schedule personnel, materials, subcontractors, and equipment based on project needs, skill sets, and availability.
  • •Communicate with project managers, service managers, and HVAC field technician supervisors to assign/dispatch technicians.
  • •Coordinate operations interaction with the Parts Department and Acquisition as needed.
  • •Generate work orders, review project paperwork, forward paperwork to project administrators, and produce reports.

Pay and Benefits

Salary: USD 52,630 - 86,200
Perks:Health Insurance401kPaid LeaveTuition AssistancePaid HolidaysAdoption AssistanceFertility Coverage

Key Requirements

  • •Certificate/degree from a college or technical school with 3 years of related experience and/or training, or a minimum of 5 years related experience and/or training with an HS Diploma/GED.
  • •Excellent customer service skills, comfortable and effective on the phone.
  • •Ability to be organized, multi-task, and prioritize daily interruptions.
  • •Strong attention to detail in a fast-paced environment.
  • •Knowledge of Word, Excel, Outlook, and Windows; flexibility to work overtime/weekends as required.
Experience:3+ years
Education:Certification / Diploma
Skills:Customer servicePhone communicationOrganizationMulti-taskingAttention to detail
Tech Stack:WordExcelOutlookWindowsHVAC systemsTemperature controls

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn