Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 23.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Drive for results","Interpersonal savvy","Learning agility"]

Lead the sales floor as a brand ambassador, maintaining a strong leadership presence to achieve store sales targets and deliver exceptional customer experiences. Drive results by analyzing sales data, coaching the team, and executing forward-planned strategies to meet store goals and KPIs. Support store operations including recruiting, interviewing, performance evaluation, training, and conflict resolution when leadership is absent, while ensuring compliance with company policies.

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FursaFursa
Tapestry
Tapestry
5 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead the sales floor as a brand ambassador, maintaining a strong leadership presence to achieve store sales targets and deliver exceptional customer experiences. Drive results by analyzing sales data, coaching the team, and executing forward-planned strategies to meet store goals and KPIs. Support store operations including recruiting, interviewing, performance evaluation, training, and conflict resolution when leadership is absent, while ensuring compliance with company policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Serve as a brand ambassador, embody Coach values, and help increase brand awareness.
  • •Monitor and analyze sales data to identify trends, improve store performance, and support individualized team development.
  • •Support store with recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Provide HR and conflict resolution support when the leadership team is absent and enforce company/store policies and procedures.

Pay and Benefits

Salary: USD 16 - 23.75
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceLearning BudgetCommuter Benefits

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to maintain leadership presence on the sales floor to achieve sales targets and exceptional customer experience.
  • •Demonstrated ability to monitor and analyze sales data, identify trends, and recommend actions to improve store performance.
  • •Experience recruiting, interviewing, training, and conducting performance evaluations for team members.
  • •Ability to lift at least 25 lbs. regularly (up to 50 lbs occasionally) and maneuver the sales floor and stockroom.
Experience:1+ yearsRetailCustomer experience
Skills:LeadershipCustomer focusDrive for resultsInterpersonal savvyLearning agility

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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