Associate Clinical Oncology Specialist

Natera
United States
Workplace: OnsiteFull timeUSD 11,000 - 130,000Function: Customer Success & Account ManagementExperience: 2+ yearsEducation: associatesSkills: ["Interpersonal skills","Analytical skills","Strategic thinking","Results orientation","Organizational skills","Communication","Time management","Independent work","Urgency","Problem solving"]

Contribute to account sales, service, and support for Natera’s Oncology products by ensuring patients stay on the prescribed test cadence and improving outcomes. Build relationships with key oncology account personnel, analyze patient testing, and assess medical professionals’ needs to coordinate logistics and solve problems. Become an expert on Natera Oncology processes, educate providers on test order management, and track KPIs to support patient retention and unit growth within existing customers.

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FursaFursa
Natera
Natera
1 month ago

Associate Clinical Oncology Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Contribute to account sales, service, and support for Natera’s Oncology products by ensuring patients stay on the prescribed test cadence and improving outcomes. Build relationships with key oncology account personnel, analyze patient testing, and assess medical professionals’ needs to coordinate logistics and solve problems. Become an expert on Natera Oncology processes, educate providers on test order management, and track KPIs to support patient retention and unit growth within existing customers.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Contribute to account sales, service, and support activities for Natera Oncology products.
  • •Ensure patients adhere to the prescribed test cadence and analyze/monitor patient testing against the oncologist’s protocol.
  • •Identify areas for improvement in clinical workflows, test fulfillment, internal systems, and processes.
  • •Build and maintain relationships with key personnel at assigned oncology accounts to drive patient retention and unit growth.
  • •Educate medical professionals on Natera tools/resources for test order management and maintain KPI reporting tied to retention and fulfilled orders.

Pay and Benefits

Salary: USD 11,000 - 130,000
Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kCommuter BenefitsCar AllowanceEquityFree TestingFertility CarePregnancy LeaveParental LeaveEmployee Referral

Key Requirements

  • •Bachelor’s degree preferred or Associate’s degree with a minimum of 4 years of relevant experience.
  • •Medical assistant, clinical support, patient liaison, or nursing background, or a minimum of 2 years of sales experience.
  • •Proficient in Microsoft PowerPoint and Excel, and Gmail.
  • •Excellent organizational and communication skills (written and verbal) with ability to present to internal and external customers.
  • •Ability to quickly learn software and reporting systems.
Experience:2+ years
Education:Associate's
Skills:Interpersonal skillsAnalytical skillsStrategic thinkingResults orientationOrganizational skillsCommunicationTime managementIndependent workUrgencyProblem solving
Languages:English
Tech Stack:Microsoft PowerPointMicrosoft ExcelGmail

Company Brief

Natera
Develops and commercializes genetic testing and diagnostics focused on reproductive health, oncology, and organ transplant to inform clinical decision-making and improve patient outcomes.
Industry: Diagnostics
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Carlos, United States
Founded: 2004
WebsiteLinkedIn