Prada Group

1 month ago

PRADA Client Advisor RTW, Selfridges

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Join Prada as a Client Advisor to deliver an extraordinary luxury customer experience in-store and online. You’ll act as a Brand Ambassador, exceed personal and store targets, master product knowledge, and use CRM tools to tailor services. You’ll collaborate with Back of House, embrace an Omni Channel mindset, and stay ahead of fashion trends to advise clients and build lasting relationships.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Place the Customer at the center, creating a welcoming environment and striving to meet their needs with excellent service.
•Exceed individual sales targets and maximize own sales performances for store success.
•Exceed KPI goals by delivering high-quality sales and customer service.
•Demonstrate excellent product knowledge and Prada history, culture and DNA.
•Capture customer data into the Company CRM to personalize service and develop future opportunities.

Key Requirements

•Similar experience within a luxury or premium brand.
•Understanding of luxury customer service.
•Experience in building a long-lasting relationship with clients.
•Fluency in English; excellent communication and interpersonal skills.

Experience:LuxuryRetailPremium brand

Skills:CommunicationInterpersonal skillsTeamworkCustomer serviceRelationship building

Languages:English

Tech Stack:CRM

Company Brief

Prada Group

Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn

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Prada Group

1 month ago

PRADA Client Advisor RTW, Selfridges

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Place the Customer at the center, creating a welcoming environment and striving to meet their needs with excellent service.
•Exceed individual sales targets and maximize own sales performances for store success.
•Exceed KPI goals by delivering high-quality sales and customer service.
•Demonstrate excellent product knowledge and Prada history, culture and DNA.
•Capture customer data into the Company CRM to personalize service and develop future opportunities.

Key Requirements

•Similar experience within a luxury or premium brand.
•Understanding of luxury customer service.
•Experience in building a long-lasting relationship with clients.
•Fluency in English; excellent communication and interpersonal skills.

Experience:LuxuryRetailPremium brand

Skills:CommunicationInterpersonal skillsTeamworkCustomer serviceRelationship building

Languages:English

Tech Stack:CRM

Company Brief

Prada Group

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn