Client Partner - Deliveroo for Work

Deliveroo
London
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Stakeholder management","People leadership","Strategic thinking","Negotiation","Problem-solving"]

Own end-to-end sales cycles and manage strategic, high-value enterprise partnerships for Deliveroo for Work across global markets. Lead contract renewals, retention, and account expansion while designing tailored propositions, pricing, and rollout strategies. Partner with Product, Engineering, and Legal to address security and compliance needs, translate customer insights into the product roadmap, and lead a small team to deliver against enterprise targets.

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FursaFursa
Deliveroo
Deliveroo
2 days ago

Client Partner - Deliveroo for Work

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Last checked: 13 hours agoStatus: Live

Job Summary

Own end-to-end sales cycles and manage strategic, high-value enterprise partnerships for Deliveroo for Work across global markets. Lead contract renewals, retention, and account expansion while designing tailored propositions, pricing, and rollout strategies. Partner with Product, Engineering, and Legal to address security and compliance needs, translate customer insights into the product roadmap, and lead a small team to deliver against enterprise targets.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Lead end-to-end sales cycles for high-value, multi-market enterprise partnerships.
  • •Oversee account management for top global clients to drive renewals, retention, and expansion.
  • •Manage, coach, and support a small team to deliver against global enterprise targets.
  • •Craft tailored commercial models, pricing, and rollout strategies for complex client needs.
  • •Collaborate with Product, Engineering, and Legal to address security/compliance requirements and inform the product roadmap with customer insights.

Key Requirements

  • •Significant experience closing high-value B2B deals and nurturing strategic accounts through complex procurement, legal, and security environments.
  • •Proven people leadership experience managing, coaching, and developing a team while delivering commercial outcomes.
  • •Ability to engage credibly with Product, Engineering, and Security teams to translate technical constraints into commercial results.
  • •Exceptional stakeholder management skills with the ability to influence C-suite decision-makers across functions.
  • •Strong strategic and commercial judgment to structure, negotiate, and execute long sales cycles for global partnerships.
Skills:Stakeholder managementPeople leadershipStrategic thinkingNegotiationProblem-solving

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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