Team Lead, Market Operations

Lead daily operations for a local Carvana hub, overseeing market launch, logistics, and customer/employee experience. You’ll manage and develop a team of Customer Advocates—hiring, onboarding, coaching, and running performance check-ins—while generating and monitoring reports for upper management. As the go-to expert, you’ll jump in hands-on to support delivery and wash cars, address sensitive customer issues, and drive continuous improvements to the team and customer experience.