HR Service Center Partner II

Amcor
United States
Workplace: OnsiteFull timeFunction: People, HR & TalentExperience: 2-3 yearsEducation: bachelorsSkills: ["Analytical thinking","Critical thinking","Problem-solving","Confidentiality","Customer service","Communication"]

Provide hands-on administrative and analytical support within the North American HR Operations Center, serving as an escalation point for HR Shared Services. Manage HR case resolution and complex HR technology data entry while ensuring data integrity through HR information systems and case management. Support project work across specialty HR processes, audit employee data, draft mass communications, and drive continuous process improvements while delivering internal customer service within service levels.

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FursaFursa
Amcor
Amcor
13 hours ago

HR Service Center Partner II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide hands-on administrative and analytical support within the North American HR Operations Center, serving as an escalation point for HR Shared Services. Manage HR case resolution and complex HR technology data entry while ensuring data integrity through HR information systems and case management. Support project work across specialty HR processes, audit employee data, draft mass communications, and drive continuous process improvements while delivering internal customer service within service levels.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Serve as a subject matter expert and point of escalation within the HR Service Center specialty spaces.
  • •Support HR cases using case management tools, ensuring resolution meets service levels and metrics.
  • •Perform complex data entry in HR technology solutions while ensuring data integrity and auditing employee data.
  • •Provide project support for specialty areas, including coordination of cyclical processes, events, and initiatives.
  • •Draft, review, and distribute mass communications and assist with continuous process improvements and compliance.

Pay and Benefits

Perks:Health InsuranceDentalVisionFlexible TimePaid LeavePaid ParentalLife InsuranceAnnual Bonus

Key Requirements

  • •Bachelor’s degree required, preferably in Human Resources.
  • •2-3 years of experience in Human Resources.
  • •In-depth knowledge of the principles, practices, and infrastructure of Human Resources.
  • •Strong analytical, critical thinking, and problem-solving skills with high attention to detail.
  • •Ability to maintain confidentiality and communicate effectively with all levels of the organization.
Experience:2-3 years
Education:Bachelor's in Human Resources
Skills:Analytical thinkingCritical thinkingProblem-solvingConfidentialityCustomer serviceCommunication
Tech Stack:HR information systemsKnowledge base managementCase management tool

Company Brief

Amcor
Global packaging company that designs and manufactures flexible and rigid packaging solutions for food, beverage, healthcare, personal care, and home care products. Focuses on improving product protection, shelf life, recyclability, and sustainability.
Industry: Printing & Packaging
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1860
WebsiteLinkedIn