Allianz

3 months ago

RSA Assistance Agent (Bucarest, RO, 020339)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Customer-facing role providing front/back-office support, handling travel claims, and ensuring timely follow-ups to meet monthly targets. Works with internal teams to resolve issues, leveraging BI/AI tools for analytics and fraud detection. Located in Bucharest, this full-time, permanent position emphasizes language fluency, quick thinking, and independent task management within Allianz’s Operations team.

Location: Romania

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Handle both back-office and front-office support, helping customers get the answers they need.
•Review and process travel claims quickly and accurately, following company guidelines.
•Investigate claims and ensure timely follow-up for a top-notch customer experience.
•Hit personal and team productivity and quality goals every month.
•Work closely with internal teams to solve issues and provide solutions.

Pay and Benefits

Perks:Health InsuranceAnnual BonusPaid Leave

Key Requirements

•Fluent in Italian (C1) and English (min. B2).
•Experience: 1-2 years in a similar role is a plus.
•Problem-solver who can find solutions and tackle challenges head-on.
•Quick thinker able to handle a high volume of work and meet deadlines.
•Independent worker able to manage tasks with little supervision and deliver results.

Experience:1-2 yearsInsuranceCustomer serviceFinancial services

Skills:Problem-solvingCommunicationTime managementTeamworkAdaptability

Languages:ItalianEnglish

Tech Stack:Microsoft OfficeOutlookExcelWordPowerPointAccessAIBIMachine learningPredictive analytics

Company Brief

Allianz

Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn

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Allianz

3 months ago

RSA Assistance Agent (Bucarest, RO, 020339)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Romania

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Handle both back-office and front-office support, helping customers get the answers they need.
•Review and process travel claims quickly and accurately, following company guidelines.
•Investigate claims and ensure timely follow-up for a top-notch customer experience.
•Hit personal and team productivity and quality goals every month.
•Work closely with internal teams to solve issues and provide solutions.

Pay and Benefits

Perks:Health InsuranceAnnual BonusPaid Leave

Key Requirements

•Fluent in Italian (C1) and English (min. B2).
•Experience: 1-2 years in a similar role is a plus.
•Problem-solver who can find solutions and tackle challenges head-on.
•Quick thinker able to handle a high volume of work and meet deadlines.
•Independent worker able to manage tasks with little supervision and deliver results.

Experience:1-2 yearsInsuranceCustomer serviceFinancial services

Skills:Problem-solvingCommunicationTime managementTeamworkAdaptability

Languages:ItalianEnglish

Tech Stack:Microsoft OfficeOutlookExcelWordPowerPointAccessAIBIMachine learningPredictive analytics

Company Brief

Allianz

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn