Ebury

2 weeks ago

Técnico de Soporte IT (Helpdesk)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Provide efficient IT and desktop support for internal users across a global network, diagnosing and resolving issues on Windows, macOS, Linux, and Chrome OS. Set up laptops and desktops, support local and remote users, and assist with employee on/offboarding and office moves. Maintain related hardware/software and contribute to small to medium IT projects while improving service documentation and user training.

Location: Spain

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Diagnose and resolve technical issues on Windows, Chrome, Mac, and Linux devices.
•Provide local and remote desktop support to 2000+ users across 51 offices worldwide.
•Configure and prepare new laptops and desktops.
•Support employee onboarding and offboarding in line with HR and IT procedures.
•Assist with internal user moves, create IT hardware/software purchase requests, and support small to medium IT projects.

Travel: Medium travel

Pay and Benefits

Perks:Health Insurance

Key Requirements

•Advanced knowledge of Windows, Linux, Mac OS X, and Chrome OS operating systems.
•Intermediate knowledge of networks and cloud technologies.
•Experience with Google Workspace applications and products.
•Proficiency with MS Office.
•Fluency in written and verbal English communication.

Skills:Written communicationVerbal communication

Certifications:ITIL

Languages:English

Tech Stack:WindowsLinuxMac OS XChrome OSGoogle WorkspaceMS OfficeDesktop supportCloudNetworks

Company Brief

Ebury

Provides international payments, FX, and treasury solutions for SMEs and mid-market companies, enabling cross-border transactions, multi-currency accounts, and financing services to support global trade and cash flow management.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: London, United Kingdom

Founded: 2009

Website LinkedIn

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Ebury

2 weeks ago

Técnico de Soporte IT (Helpdesk)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Spain

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Diagnose and resolve technical issues on Windows, Chrome, Mac, and Linux devices.
•Provide local and remote desktop support to 2000+ users across 51 offices worldwide.
•Configure and prepare new laptops and desktops.
•Support employee onboarding and offboarding in line with HR and IT procedures.
•Assist with internal user moves, create IT hardware/software purchase requests, and support small to medium IT projects.

Travel: Medium travel

Pay and Benefits

Perks:Health Insurance

Key Requirements

•Advanced knowledge of Windows, Linux, Mac OS X, and Chrome OS operating systems.
•Intermediate knowledge of networks and cloud technologies.
•Experience with Google Workspace applications and products.
•Proficiency with MS Office.
•Fluency in written and verbal English communication.

Skills:Written communicationVerbal communication

Certifications:ITIL

Languages:English

Tech Stack:WindowsLinuxMac OS XChrome OSGoogle WorkspaceMS OfficeDesktop supportCloudNetworks

Company Brief

Ebury

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: London, United Kingdom

Founded: 2009

Website LinkedIn