Ovation Support Engineer

Emerson
Noida
Workplace: HybridFull timeFunction: Product ManagementEducation: bachelorsSkills: ["Troubleshooting","Interpersonal skills","Written communication","Verbal communication","Critical thinking"]

Provide IT-related technical support to clients by diagnosing hardware and software issues, installing and configuring systems, and responding to support requests. Deploy and maintain Windows Server environments on VMware regularly, monitor datacenter hardware daily, and assist in-house engineers remotely when problems arise. Troubleshoot networking and infrastructure issues, manage vendor call logging and inventory, and compile job reports while delivering clear communication and client-focused service.

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FursaFursa
Emerson
Emerson
2 days ago

Ovation Support Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Provide IT-related technical support to clients by diagnosing hardware and software issues, installing and configuring systems, and responding to support requests. Deploy and maintain Windows Server environments on VMware regularly, monitor datacenter hardware daily, and assist in-house engineers remotely when problems arise. Troubleshoot networking and infrastructure issues, manage vendor call logging and inventory, and compile job reports while delivering clear communication and client-focused service.
Location: Noida
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Install and configure client computer systems.
  • •Respond to client IT support requests and diagnose hardware or software issues.
  • •Deploy Windows Server on VMware and perform regular deployments.
  • •Monitor datacenter hardware daily and install new server-grade hardware.
  • •Provide onsite or remote technical support, maintain vendor call logs, and manage inventory/work records.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kEmployee AssistancePaid ParentalPaid Leave

Key Requirements

  • •Bachelor’s degree in information technology or computer science.
  • •2 years of experience in computer hardware and networking.
  • •Proven work experience as a technical support engineer.
  • •Knowledge of computer hardware and networking systems.
  • •Skilled in liaising with vendors and subcontractors.
Education:Bachelor's
Skills:TroubleshootingInterpersonal skillsWritten communicationVerbal communicationCritical thinking
Tech Stack:Hyper-VVMware ESXiVCenterWindows ServerVMwareDellWindowsNetworkingSwitchesRoutersDatacenter hardware

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn