Field Service Techniker (m/w/d) Brandmeldesysteme

Honeywell
Germany
Workplace: HybridFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: certificationSkills: ["Customer orientation","Structured work","Analytical problem-solving","Communication","Teamwork"]

Provide on-site technical service and remote support for fire alarm, voice alarm systems, and safety lighting. Perform commissioning, maintenance, inspections, repairs, and system tests, diagnosing and resolving complex technical faults. Support customers, installers, and service partners via phone, email, or remote access, including escalation handling and root-cause analysis. Build long-term customer relationships, deliver technical trainings, maintain service documentation, and collaborate with Engineering, Product Management, Sales, and Quality.

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Honeywell
Honeywell
1 month ago

Field Service Techniker (m/w/d) Brandmeldesysteme

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Last checked: 1 hour agoStatus: Live

Job Summary

Provide on-site technical service and remote support for fire alarm, voice alarm systems, and safety lighting. Perform commissioning, maintenance, inspections, repairs, and system tests, diagnosing and resolving complex technical faults. Support customers, installers, and service partners via phone, email, or remote access, including escalation handling and root-cause analysis. Build long-term customer relationships, deliver technical trainings, maintain service documentation, and collaborate with Engineering, Product Management, Sales, and Quality.
Location: Germany
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Deliver on-site technical service and remote support for fire alarm, voice alarm, and safety lighting systems.
  • •Handle commissioning, maintenance, inspections, repairs, and troubleshooting for fire and security installations.
  • •Support system expansions, software updates, and modernization projects.
  • •Provide technical support to customers and service partners via phone, email, and remote access, including escalations and fault analysis.
  • •Document work and create service reports; maintain technical documentation and support continuous service-quality improvements.

Key Requirements

  • •Degree or technician/master qualification in electrical engineering, communications engineering, automation engineering, or a comparable field.
  • •Several years of experience in technical service or technical support.
  • •Experience with fire alarm, security, or building automation systems is preferred.
  • •Good knowledge of networking and IP-based systems.
  • •Willingness to travel within the assigned region; driver’s license class B.
Education:Certification / Diploma
Skills:Customer orientationStructured workAnalytical problem-solvingCommunicationTeamwork
Licenses:Führerschein Klasse B
Languages:GermanEnglish
Tech Stack:IP-based systemsNetworking

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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Glassdoor: 3.8
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