Customer Sales & Service Rep II – Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply
United States
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Decision-making"]

Deliver exceptional in-person, phone, and online customer service for green industry customers, while building strong customer relationships. Use product and industry knowledge to resolve more complex questions, prepare inventory orders for pickup or delivery, and support merchandising and inventory tasks in a safe environment. Identify opportunities to grow sales with current and potential customers and partner with branch leadership to adopt new technologies.

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SiteOne Landscape Supply
SiteOne Landscape Supply
3 days ago

Customer Sales & Service Rep II – Bilingual Preferred (English/Spanish)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver exceptional in-person, phone, and online customer service for green industry customers, while building strong customer relationships. Use product and industry knowledge to resolve more complex questions, prepare inventory orders for pickup or delivery, and support merchandising and inventory tasks in a safe environment. Identify opportunities to grow sales with current and potential customers and partner with branch leadership to adopt new technologies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Provide exceptional customer service to SiteOne customers in person, by phone, and via online ordering.
  • •Cultivate and manage strong customer relationships and resolve more complex customer questions and issues.
  • •Pull and prepare inventory orders for customer pickup or delivery.
  • •Identify and capitalize on opportunities to grow sales with current and potential customers.
  • •Assist with merchandising, inventory, safe working environment, and may help onboard or train new associates.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kLife Insurance

Key Requirements

  • •3+ years of green industry experience or knowledge of landscape, nursery, or irrigation products.
  • •Minimum 1 year of experience in a retail or wholesale setting.
  • •Excellent customer service skills with the ability to think quickly and make sound decisions.
  • •Willingness to learn and adopt new technologies and ways of working.
  • •Must be able to lift a minimum of 50 pounds; high school diploma or equivalent preferred.
Experience:3+ yearsGreen industryLandscapingNurseryIrrigationRetailWholesale
Education:High School
Skills:Customer serviceDecision-making
Languages:EnglishSpanish

Company Brief

SiteOne Landscape Supply
Specialty wholesale distributor of landscape, irrigation, hardscape, and outdoor living products for professional contractors. Serves green industry customers through a large branch network across the United States and Canada.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Roswell, United States
Founded: 2014
WebsiteLinkedIn