Box Office- Scoot Inn/Emo's

Live Nation Entertainment
Austin
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer service","Communication","Attention to detail","Multitasking","Problem-solving"]

Ensure smooth box office operations for live shows, including cash handling compliance, balancing ticket sales, and supporting pricing and ticket count reporting. Provide prompt customer service in person and over the phone, facilitate Will Call and Guest List needs, and troubleshoot night-of-show issues such as transfers and barcode/account problems. Run daily operations on the Ticketmaster host system, maintain accurate spreadsheets and lost-and-found tracking, and support ADA-related requirements during events.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Box Office- Scoot Inn/Emo's

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Ensure smooth box office operations for live shows, including cash handling compliance, balancing ticket sales, and supporting pricing and ticket count reporting. Provide prompt customer service in person and over the phone, facilitate Will Call and Guest List needs, and troubleshoot night-of-show issues such as transfers and barcode/account problems. Run daily operations on the Ticketmaster host system, maintain accurate spreadsheets and lost-and-found tracking, and support ADA-related requirements during events.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Ensure cash handling compliance and assist with balancing/reconciling cash drawers and ticket stock.
  • •Assist with pricing initiatives and support accurate daily ticket counts for Artist Representatives.
  • •Provide customer service in person and over the phone and facilitate night-of-show Will Call and Guest List operations.
  • •Troubleshoot night-of-show issues such as transfers, barcodes, and account problems, coordinating with Guest Services/Operations.
  • •Perform daily box office operations on the Ticketmaster host system, maintain procedures, and update spreadsheets and lost-and-found tracking.

Key Requirements

  • •Maintain compliance with Clubs & Theaters cash handling policies and procedures while balancing and reconciling daily/nightly ticket sales.
  • •Provide prompt, courteous, and knowledgeable customer service in person and over the phone, including night-of-show support.
  • •Use entry-level Microsoft applications (Outlook, PowerPoint, Excel) and maintain shift/opening-closing procedures.
  • •Have a flexible schedule including days/nights, weekends, and holidays.
  • •Identify counterfeit cash/IDs and follow event/box office processes for ticket types, ancillary events, and qualifiers.
Education:High School
Skills:Customer serviceCommunicationAttention to detailMultitaskingProblem-solving
Tech Stack:Microsoft OutlookMicrosoft PowerPointMicrosoft ExcelTicketmaster host systemSpreadsheets

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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