Customer Specialist - Part Time

CarMax
New Orleans
Workplace: OnsitePart timeUSD 15.5 - 23.3 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Relationship building","Integrity","Teamwork","Attention to detail"]

Support customers across the used-vehicle journey by guiding sales, appraisals, test drives, and financing applications. You’ll assess vehicle conditions, document findings for buyers, manage inventory check-in and reconciliation, and perform cosmetic inspections aligned with CarMax quality standards. The role also includes administrative paperwork tasks and coordinating service appointments by reviewing repair orders for accurate billing while following CarMax EH&S requirements.

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FursaFursa
CarMax
CarMax
2 months ago

Customer Specialist - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support customers across the used-vehicle journey by guiding sales, appraisals, test drives, and financing applications. You’ll assess vehicle conditions, document findings for buyers, manage inventory check-in and reconciliation, and perform cosmetic inspections aligned with CarMax quality standards. The role also includes administrative paperwork tasks and coordinating service appointments by reviewing repair orders for accurate billing while following CarMax EH&S requirements.
Location: New Orleans
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver exceptional customer service through sales, appraisals, test drives, and financing applications.
  • •Conduct accurate vehicle condition assessments and communicate findings to Buyers.
  • •Manage inventory processes such as vehicle check-in, daily scanning, and reconciliation.
  • •Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
  • •Coordinate service appointments, review repair order invoices for accuracy, and complete administrative paperwork and payments.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly
Perks:Sick TimePaid LeaveFloating Holiday

Key Requirements

  • •Strong communication skills and confidence representing CarMax and its products.
  • •Ability to build lasting relationships and create win-win solutions for customers.
  • •Demonstrated integrity, respect, and teamwork in a fast-paced environment.
  • •Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
  • •High School Diploma or equivalent, valid driver’s license, and ability to lift up to 25 lbs.
Education:High School
Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail
Licenses:Driver’s license
Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn