Intermediate Level Decision Science Analyst - Member Value

USAA
San Antonio
Workplace: OnsiteFull timeUSD 77,120 - 147,390Function: Data Analytics & Business IntelligenceExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Critical thinking","Problem-solving"]

Apply intermediate decision-science analytics to improve member service experiences by uncovering insights from diverse data sources, translating findings into actionable recommendations, and supporting peer review with clear documentation. Use advanced quantitative/statistical techniques, SQL and analytics tooling to validate assumptions, perform exploratory data analysis, and communicate results to stakeholders, influencing decisions that shape future member experience strategy.

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FursaFursa
USAA
USAA
18 hours ago

Intermediate Level Decision Science Analyst - Member Value

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Apply intermediate decision-science analytics to improve member service experiences by uncovering insights from diverse data sources, translating findings into actionable recommendations, and supporting peer review with clear documentation. Use advanced quantitative/statistical techniques, SQL and analytics tooling to validate assumptions, perform exploratory data analysis, and communicate results to stakeholders, influencing decisions that shape future member experience strategy.
Location: San Antonio
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Collaborate with cross-functional teams to understand business objectives and influence solution strategies using analytics.
  • •Apply advanced analytical techniques to solve medium-to-large scale business problems and provide insight-to-action recommendations.
  • •Support data gathering and exploratory data analysis (EDA), ensuring relevant and high-quality data sources are identified for the recommended strategy.
  • •Develop visualizations and documentation of assumptions, methodology, validation, and testing to facilitate peer review and compliance.
  • •Deliver analysis/findings to influence mid-level management and drive business decisions while identifying and controlling related risks in line with risk and compliance policies.

Pay and Benefits

Salary: USD 77,120 - 147,390
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental BenefitsAdoption AssistancePaid LeavePaid HolidaysWellness Stipend

Key Requirements

  • •Bachelor’s degree in a quantitative analytics field (or related discipline), or 4 years of related experience in statistics, mathematics, or quantitative analytics.
  • •At least 2 years of experience in data/analytics or functional business experience in a relevant industry (e.g., P&C, Bank, Finance).
  • •Intermediate knowledge of mathematical and statistical techniques for fact-based decision-making.
  • •Intermediate knowledge of data analysis tools and data visualization, including developing analysis queries and procedures in SQL and SAS/BI tools.
  • •Ability to apply scientific/quantitative analytical approaches, interpret results, and communicate complex findings to stakeholders.
Experience:2+ yearsBankingFinance
Education:Bachelor's
Skills:CommunicationCritical thinkingProblem-solving
Tech Stack:SQLSASBI toolsAdobe AnalyticsGoogle AnalyticsAmplitudeHeapGlassboxContentsquareQuantum MetricBrowser developer toolsSession replay technologiesEDA

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn