NTT

2 weeks ago

Senior ImageRight Developer

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Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Handle and resolve user tickets for ImageRight issues, ensuring timely closure and SLA compliance. Monitor application performance, troubleshoot access/security concerns, and diagnose root causes across system errors, workflow failures, and integration problems. Build and configure workflows and automation solutions to reduce repetitive tasks, collaborating with business, QA, and infrastructure teams to deliver aligned solutions. Maintain technical documentation and ensure compliance with organizational standards.

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Responsibilities

•Handle and resolve user tickets related to ImageRight issues, ensuring timely closure and SLA compliance.
•Monitor performance and manage user access/security; troubleshoot application problems.
•Diagnose root causes of system errors, workflow failures, and integration issues; provide permanent fixes and preventive measures.
•Design and configure new and existing workflows and build automation solutions to streamline repetitive tasks.
•Work with business, QA, and infrastructure teams to deliver solutions aligned with requirements and maintain technical documentation while ensuring compliance.

Key Requirements

•Ensure timely user ticket closure for ImageRight-related issues while complying with SLAs.
•Troubleshoot application problems, including user access/security and performance issues.
•Diagnose root causes of system errors, workflow failures, and integration issues to implement permanent fixes.
•Design and configure new and existing workflows and build automation solutions.
•Collaborate with business, QA, and infrastructure teams and maintain technical documentation in line with organizational standards.

Skills:SLA complianceTroubleshootingRoot cause analysisDocumentationCross-functional collaboration

Tech Stack:ImageRightWorkflowAutomation

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT