Senior Manager - Digital Product (SBS Card & Spend Experiences)

American Express
New York, Atlanta
Workplace: HybridFull timeUSD 123,000 - 215,250 annuallyFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Analytical skills","Customer centricity","Project management","Relationship management","Ability to operate in ambiguity"]

Own the Digital Card & Spend strategy for Spend Management and the end-to-end digital card experience, translating customer needs into prioritized experiences delivered from concept to launch. Lead initiatives across spend insights, card controls, expense management capabilities, and integrations to enhance workflows. Drive analytics and experimentation using testing and performance data, and shape mobile vs. web channel strategy to optimize customer behavior and business results for small businesses.

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FursaFursa
American Express
American Express
2 days ago

Senior Manager - Digital Product (SBS Card & Spend Experiences)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Own the Digital Card & Spend strategy for Spend Management and the end-to-end digital card experience, translating customer needs into prioritized experiences delivered from concept to launch. Lead initiatives across spend insights, card controls, expense management capabilities, and integrations to enhance workflows. Drive analytics and experimentation using testing and performance data, and shape mobile vs. web channel strategy to optimize customer behavior and business results for small businesses.
Location: New York, Atlanta
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Define Digital Card & Spend strategy for Spend Management and the end-to-end digital card experience.
  • •Translate customer needs into prioritized Spend Management and delivery journeys from concept through execution.
  • •Develop spend insights capabilities to help customers understand, categorize, and take action on spending.
  • •Evolve card controls by partnering with Employee Card and Virtual Card teams to improve customer spending management.
  • •Use analytics and experimentation (testing and performance data) to optimize experiences and inform priorities.
Travel: Low travel

Pay and Benefits

Salary: USD 123,000 - 215,250 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsParental Leave401kFinancial CoachingHybrid Work

Key Requirements

  • •Experience in digital product strategy or management, including end-to-end strategy to execution, preferably in financial services.
  • •Strong analytical skills to interpret business and industry trends and identify opportunities and recommendations.
  • •Demonstrated ability to maximize customer centricity while driving business results.
  • •Strong understanding of card products and small business financial needs.
  • •Excellent project management skills to lead cross-functional initiatives.
Experience:Financial servicesDigital product
Education:Bachelor's
Skills:Analytical skillsCustomer centricityProject managementRelationship managementAbility to operate in ambiguity
Tech Stack:ExcelPowerPointEDX

Eligibility

Work Authorization:Sponsorship available.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn