Distribution Sales Account Manager

Sophos
Italy
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementSkills: ["Influence without authority","Relationship management","Commercial judgement","Process & automation mindset","Adaptability & intelligence"]

The Distribution Sales Account Manager will own and scale Sophos Italy’s volume partner ecosystem, working primarily through distributors. The role focuses on renewals execution, partner activation, automation and scale, coordinating with sales and channel teams to optimize performance, manage a high-volume partner base, and drive incremental revenue through renewals, cross-sells and MSP transitions.

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Sophos
Sophos
5 months ago

Distribution Sales Account Manager

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Last checked: 11 minutes agoStatus: Live

Job Summary

The Distribution Sales Account Manager will own and scale Sophos Italy’s volume partner ecosystem, working primarily through distributors. The role focuses on renewals execution, partner activation, automation and scale, coordinating with sales and channel teams to optimize performance, manage a high-volume partner base, and drive incremental revenue through renewals, cross-sells and MSP transitions.
Location: Italy
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Distributor Management & Partner Coverage: ensure distributors actively manage the Sophos Distribution Managed Partner base, implementing scalable and automated processes to identify, progress, and close opportunities, particularly in the sub‑100‑user segment.
  • •Partner Recruitment & Enablement: motivate and develop distributors to identify, onboard, and equip new partners. Ensure sales and technical teams are fully enabled, go‑to‑market ready, and have streamlined access to training and certification programs.
  • •MSP Growth: partner with the Sophos MSP team to ensure distributors are actively recruiting and onboarding new MSPs, and supporting existing resellers as they transition to an MSP model when appropriate.
  • •Renewals & Customer Success: drive high renewal rates and build structured engagement plans that align Sophos and partner teams with renewal insights to uncover incremental new business and cross‑sell opportunities.
  • •Cross-Functional Collaboration: work closely with Sales and broader Channel teams to ensure distributors are fully aligned with Sophos’ business priorities and contribute effectively to customer success initiatives.

Key Requirements

  • •Proven experience in a channel, distributor, or partner led sales model.
  • •Demonstrated success managing high volume partner ecosystems or indirect channels.
  • •Strong understanding of renewals, partner activation, and lifecycle management with proven renewals execution.
  • •Experience working cross functionally within a matrixed organisation.
  • •Comfort operating with ambiguity and ability to scale partner engagement through automation, structured programmes, and tooling.
Experience:Channel salesPartner ecosystemIndirect channels
Skills:Influence without authorityRelationship managementCommercial judgementProcess & automation mindsetAdaptability & intelligence
Languages:ItalianEnglish

Company Brief

Sophos
Provides enterprise cybersecurity software and services including endpoint protection, network security, cloud security, encryption, and managed threat response to protect organizations from advanced threats and ransomware.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Abingdon, United Kingdom
Founded: 1985
WebsiteLinkedIn