CSR/Teller - Wayne-Canyon/Livonia MI - Part-Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer focus","Problem solving","Confidentiality","Risk awareness","Communication"]

Provide excellent customer service as a CSR/Teller, listening to customers’ needs, resolving issues, and keeping communication clear. Handle daily office responsibilities, maintain accurate cash balancing records, and follow retail banking policies and procedures. Use consultative referrals to connect customers with the appropriate bankers and business partners, while escalating more complex problems as needed and managing risk responsibly.

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Fifth Third Bancorp
Fifth Third Bancorp
12 hours ago

CSR/Teller - Wayne-Canyon/Livonia MI - Part-Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide excellent customer service as a CSR/Teller, listening to customers’ needs, resolving issues, and keeping communication clear. Handle daily office responsibilities, maintain accurate cash balancing records, and follow retail banking policies and procedures. Use consultative referrals to connect customers with the appropriate bankers and business partners, while escalating more complex problems as needed and managing risk responsibly.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service by listening to needs, asking questions, and guiding customers to appropriate financial solutions.
  • •Follow up on customer questions and issues, providing timely responses and resolving problems.
  • •Maintain trust by keeping customer business confidential and following the Bancorp Code of Conduct and ethics policies.
  • •Perform daily office responsibilities, including maintaining cash balancing records and addressing outages as needed.
  • •Identify customer needs during interactions and make consultative referrals to bankers and business partners using appropriate tracking tools.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash-handling experience is required/expected for the role.
  • •Comfortable interacting confidently with the public and adhering to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
Education:High School
Skills:Customer focusProblem solvingConfidentialityRisk awarenessCommunication

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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