Sales Support Associate II

Tapestry
Pennsylvania
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional customer service at the cash wrap and on the sales floor, operating POS accurately and maintaining an organized checkout area. Support product flow by receiving, processing, and organizing shipments and transfers, replenishing floor stock, and executing visual merchandising updates. Act as a brand ambassador, suggest add-on products and gift cards, and follow Loss Prevention and housekeeping guidelines while partnering with the team to meet store needs.

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Tapestry
Tapestry
2 months ago

Sales Support Associate II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide warm, professional customer service at the cash wrap and on the sales floor, operating POS accurately and maintaining an organized checkout area. Support product flow by receiving, processing, and organizing shipments and transfers, replenishing floor stock, and executing visual merchandising updates. Act as a brand ambassador, suggest add-on products and gift cards, and follow Loss Prevention and housekeeping guidelines while partnering with the team to meet store needs.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients and provide personalized assistance while serving as a brand ambassador.
  • •Operate POS accurately and maintain cash wrap organization while handling cash and media per policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers, report discrepancies, and maintain a clean stockroom.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •1+ year of previous retail experience, ideally in a luxury retail service environment.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to operate POS systems and use iPad/laptop and Mobile POS, with basic computer skills.
  • •Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
  • •Strong English proficiency and ability to work a flexible schedule, including nights and weekends.
Experience:1+ yearsRetailLuxury retailFashion
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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