Implementation Manager

Fiserv
Mississauga
Workplace: HybridFull time100,000 - 126,000Function: Program & Project Management (PMO)Experience: 4+ yearsSkills: ["Process improvement","Stakeholder management","Independent issue resolution","Cross-functional collaboration"]

Lead complex, high-priority client implementations and conversions from the Mississauga office, coordinating technical and business resources to deliver milestones, schedules, and quality outcomes. Drive component phases of larger programs, develop and execute project plans, and streamline procedures to improve revenue and product efficiency. Collaborate with product, engineering, sales, and vendor teams, ensure adherence to delivery methodologies, and resolve most issues independently.

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FursaFursa
Fiserv
Fiserv
1 day ago

Implementation Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead complex, high-priority client implementations and conversions from the Mississauga office, coordinating technical and business resources to deliver milestones, schedules, and quality outcomes. Drive component phases of larger programs, develop and execute project plans, and streamline procedures to improve revenue and product efficiency. Collaborate with product, engineering, sales, and vendor teams, ensure adherence to delivery methodologies, and resolve most issues independently.
Location: Mississauga
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Manage client implementations, projects, and conversions, ensuring milestones and deliverables are met.
  • •Coordinate high-priority implementations and component phases of larger programs, aligning technical and business resources.
  • •Develop and execute project plans, task schedules, and resource activities to deliver on time with quality outcomes.
  • •Streamline procedures and improve product efficiency by identifying opportunities through process changes and technical solutions.
  • •Lead cross-functional implementation teams from initiation to closure and ensure adherence to project and delivery methodologies.

Pay and Benefits

Salary: 100,000 - 126,000
Perks:Wellness StipendPaid HolidaysSick TimeHealth InsuranceDental

Key Requirements

  • •4+ years managing client implementations and conversions for large or complex technical engagements.
  • •4+ years driving complex, high-priority projects and managing program component delivery.
  • •4+ years of technical custom-implementation project management, including planning, testing, and deployment coordination.
  • •3+ years interfacing with cross-functional, cross-departmental teams to define requirements and deliver integrated solutions.
  • •Experience with payment systems and standards (e.g., PCI DSS, ISO 8583) and payment processing integrations.
Experience:4+ yearsFinancial services
Skills:Process improvementStakeholder managementIndependent issue resolutionCross-functional collaboration
Certifications:PMP
Tech Stack:PCI DSSISO 8583

Eligibility

Nationality:Canadian
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn