1 week ago

Review Programs Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Execute review generation campaigns within defined playbooks, supporting Customer Review Campaigns (CRC) and Review Managed Services (RMS). Own end-to-end campaign workflows—setup, launch, monitoring, optimization, and performance tracking—while ensuring SLA adherence and data integrity. Maintain documentation, troubleshoot and escalate risks, and provide clear internal updates. Build cross-coverage across CRC and LinkedIn-based RMS delivery motions using tools like SFDC and Iterable.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Execute review campaigns end-to-end (setup, launch, monitoring, optimization) within defined workflows.
•Support RMS execution for LinkedIn-based campaigns, including targeting, setup, and performance monitoring.
•Manage CRC execution, including campaign setup, list handling, and SLA adherence.
•Maintain accurate campaign documentation and ensure data integrity across systems.
•Track campaign performance and escalate issues or risks as needed, including cross-training across CRC and RMS.

Key Requirements

•2–4 years of experience in campaign execution, digital marketing, operations, or a related field.
•Bachelor’s degree in Marketing, Business, Communications, or a related discipline.
•Highly detail-oriented with consistent execution within structured workflows.
•Strong organizational skills to manage multiple campaigns and deadlines.
•Comfortable following defined processes while maintaining accuracy and quality.

Experience:2-4 yearsCampaign executionDigital marketingOperations

Education:Bachelor's in Marketing, Business, Communications, or a related discipline

Skills:Attention to detailOrganizational skillsCommunicationLearning mindsetIssue troubleshooting

Tech Stack:SFDCLinkedIn Campaign ManagerClaudeIterable

Company Brief

Operates the world’s largest B2B software marketplace that collects and publishes user reviews to help organizations discover, evaluate, and manage software purchases and vendor reputation.

Industry: Online Marketplaces

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series D

Headquarters: Chicago, United States

Founded: 2012

Glassdoor: 3.7

Website LinkedIn Glassdoor

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