Relationship Banker 3 Cleves, OH Office

U.S. Bancorp
Ohio
Workplace: OnsiteFull timeUSD 23.75 - 29.03Function: Banking, Lending & CreditExperience: 4-5 yearsEducation: high_schoolSkills: ["Relationship-building","Customer service","Interpersonal skills","Communication","Recommendation skills"]

Build and foster trusted relationships with retail banking customers through proactive outreach and follow-up across in-person, appointment, and virtual channels. Assess client needs, recommend deposit and loan solutions aligned to individual goals, and help clients complete accounts, service requests, and credit applications. Maintain product and policy knowledge, deliver a consistent client experience, and educate customers on digital and self-service tools to drive operational excellence.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
2 days ago

Relationship Banker 3 Cleves, OH Office

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Build and foster trusted relationships with retail banking customers through proactive outreach and follow-up across in-person, appointment, and virtual channels. Assess client needs, recommend deposit and loan solutions aligned to individual goals, and help clients complete accounts, service requests, and credit applications. Maintain product and policy knowledge, deliver a consistent client experience, and educate customers on digital and self-service tools to drive operational excellence.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships via proactive outreach and follow-up across multiple channels.
  • •Assess customers’ banking needs and recommend deposit and loan products/services aligned to goals.
  • •Maintain working knowledge of consumer and business banking products, including digital products and services.
  • •Provide an optimal client experience by greeting clients, processing basic transactions, and completing service requests.
  • •Open new consumer and business accounts, submit credit applications, and educate clients on emerging and self-service digital products.

Pay and Benefits

Salary: USD 23.75 - 29.03
Perks:Health InsuranceDentalVision401kLife InsuranceDisabilityParental LeavePaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 4-5 years of job-related retail banking experience or a combination of experience and commensurate training.
  • •Proven ability to build and foster relationships with clients through proactive outreach and follow up.
  • •Ability to effectively engage and communicate with clients.
  • •Ability to leverage digital first mindset to identify customer needs and use digital/self-service technologies.
Experience:4-5 yearsRetail bankingFinancial services
Education:High School
Skills:Relationship-buildingCustomer serviceInterpersonal skillsCommunicationRecommendation skills
Licenses:NMLS registration

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor