Corporate Account Credit Analyst

American Express
Bangkok
Workplace: HybridFull timeFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: bachelorsSkills: ["Analytical skills","Negotiation skills","Customer focus","Service orientation","Problem-solving","Multitasking","Team collaboration","Work ethic","Ability to work under pressure"]

Manage risk and reduce card credit loss using systematic credit and operational control procedures, including outbound and inbound calls. Analyze cases to identify root causes, evaluate cardholder creditworthiness, and set or recommend spending limits through decisioning and dunning processes. Handle client inquiries and complaints, monitor performance using data, and ensure service quality through collaboration with teams and adherence to policies and process timelines.

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FursaFursa
American Express
American Express
3 days ago

Corporate Account Credit Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Manage risk and reduce card credit loss using systematic credit and operational control procedures, including outbound and inbound calls. Analyze cases to identify root causes, evaluate cardholder creditworthiness, and set or recommend spending limits through decisioning and dunning processes. Handle client inquiries and complaints, monitor performance using data, and ensure service quality through collaboration with teams and adherence to policies and process timelines.
Location: Bangkok
Workplace: Hybrid
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Manage risk and minimize credit loss using systematic credit and operational control procedures and dunning activities via inbound and outbound calls
  • •Acquire and analyze key case information to identify root causes and make sound credit decisions
  • •Review and monitor cardmember creditworthiness and credit history to consider spending limit control or expansion
  • •Handle CM or PA inquiries and complaints independently while balancing client satisfaction
  • •Conduct performance analysis using available data and ensure processes and policies support prioritization and timely decisions

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsRetirementPaid ParentalRemote WorkWellness StipendCounseling SupportPaid Leave

Key Requirements

  • •At least 2 years of experience in credit analysis or a related field
  • •Bachelor’s degree in business or a related field
  • •Strong command of English (written and verbal)
  • •Strong analytical and negotiation skills with the ability to work under pressure and manage high work volumes
  • •Proficiency in PC applications, including Microsoft Office
Experience:2+ years
Education:Bachelor's
Skills:Analytical skillsNegotiation skillsCustomer focusService orientationProblem-solvingMultitaskingTeam collaborationWork ethicAbility to work under pressure
Languages:English
Tech Stack:Microsoft OfficePC applications

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn