7.5T Customer Delivery Driver Trainee, Technician

Waitrose & Partners
United Kingdom
Workplace: OnsiteFull timeGBP 30,000 - 37,700 annuallyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer service","Communication","Courtesy","Problem-solving","Safety awareness"]

Join a 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Technician. You’ll drive and deliver large customer items as part of a two-person crew, complete daily vehicle checks and loading with the warehouse team, and install a range of products in customers’ homes (e.g., TVs, integrated appliances, sound systems). You’ll focus on exceptional customer service while following legal driving and working-time regulations.

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Waitrose & Partners
Waitrose & Partners
1 day ago

7.5T Customer Delivery Driver Trainee, Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Join a 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Technician. You’ll drive and deliver large customer items as part of a two-person crew, complete daily vehicle checks and loading with the warehouse team, and install a range of products in customers’ homes (e.g., TVs, integrated appliances, sound systems). You’ll focus on exceptional customer service while following legal driving and working-time regulations.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Be an ambassador for the John Lewis brand with great customer service.
  • •Perform daily checks and assist in loading the vehicle with the daily deliveries while collaborating with the warehouse team.
  • •Install various products (including wall-mount TVs, integrated appliances, and hard-wired appliance installations) and demonstrate how they work.
  • •Keep up to date with new products and technologies to perform your role at your best.
  • •Adhere to all legal driving regulations, including the Working Time Directive and EU regulations, to maintain a safe working environment.

Pay and Benefits

Salary: GBP 30,000 - 37,700 annually
Schedule:4-Day Week

Key Requirements

  • •Be 18 or over by your start date.
  • •UK B-Category manual driving licence with no more than 6 points.
  • •Great verbal communication skills over the phone and in person in a customer-facing role.
  • •Good understanding of technology and an interest in installation.
  • •Respectful handling of customers’ homes and ability to work safely while delivering large items (heavy lifting).
Skills:Customer serviceCommunicationCourtesyProblem-solvingSafety awareness
Licenses:UK B-Category manual driving licence

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
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