2 months ago

Senior IT Operations Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Senior IT Operations Engineer responsible for running and automating core internal IT systems, building AI-driven automation, and reducing ticket volume by troubleshooting root causes. Works cross-functionally with Security, People, and IT leadership to keep JAMF/Okta/Jira/Slack/Google Workspace environments secure, efficient, and scalable from a Boston-based hybrid office.

Location: Boston

Workplace: Hybrid

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Sr. Manager level

Key Responsibilities

•Own and maintain the core systems the company runs on (JAMF, Okta, Slack, Jira, Google Workspace).
•Build automations in Okta Workflows or from scratch that quietly handle work that used to be tickets.
•Write Python and Bash that can connect to our SaaS tools together.
•Treat the Helpdesk queue as a data source. Analyze it, categorize it, and root-cause aggressively.
•Drive cross-functional IT projects from intake through rollout, with stakeholders bought in along the way.

Pay and Benefits

Salary: USD 150,000 - 190,000 annually

Key Requirements

•5+ years running and configuring real IT or cloud infrastructure at a growing company.
•2+ years of hands-on automation work in Workato, Okta Workflows, Python, Bash, or similar.
•Real AI fluency. You have used modern AI tools to ship actual work, not just an experiment.
•Familiarity with the IT toolkit: JAMF (including packaging and deployment), Okta SSO, Slack, Jira, Google Workspace.
•2+ years of operational time inside GCP, Snowflake, and/or AWS.

Experience:5+ yearsIT operationsCloud infrastructureSaaS

Skills:PythonBashOkta WorkflowsJAMFOkta SSOSlackJiraGoogle WorkspaceGCPSnowflakeAWSAPIsWebhooksREST APIs

Languages:English

Tech Stack:PythonBashOkta WorkflowsJAMFOkta SSOSlackJiraGoogle WorkspaceGCPSnowflakeAWS

Company Brief

CloudZero

CloudZero provides a cloud cost intelligence platform that gives engineering and finance teams real-time visibility and allocation of cloud spend to products, features, and customers, enabling cost optimization and improved unit economics for enterprises.

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Funding: Series C

Headquarters: Boston, United States

Founded: 2016

Glassdoor: 4.9

Website LinkedIn Glassdoor

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CloudZero

2 months ago

Senior IT Operations Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Boston

Workplace: Hybrid

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Sr. Manager level

Key Responsibilities

•Own and maintain the core systems the company runs on (JAMF, Okta, Slack, Jira, Google Workspace).
•Build automations in Okta Workflows or from scratch that quietly handle work that used to be tickets.
•Write Python and Bash that can connect to our SaaS tools together.
•Treat the Helpdesk queue as a data source. Analyze it, categorize it, and root-cause aggressively.
•Drive cross-functional IT projects from intake through rollout, with stakeholders bought in along the way.

Pay and Benefits

Salary: USD 150,000 - 190,000 annually

Key Requirements

•5+ years running and configuring real IT or cloud infrastructure at a growing company.
•2+ years of hands-on automation work in Workato, Okta Workflows, Python, Bash, or similar.
•Real AI fluency. You have used modern AI tools to ship actual work, not just an experiment.
•Familiarity with the IT toolkit: JAMF (including packaging and deployment), Okta SSO, Slack, Jira, Google Workspace.
•2+ years of operational time inside GCP, Snowflake, and/or AWS.

Experience:5+ yearsIT operationsCloud infrastructureSaaS

Skills:PythonBashOkta WorkflowsJAMFOkta SSOSlackJiraGoogle WorkspaceGCPSnowflakeAWSAPIsWebhooksREST APIs

Languages:English

Tech Stack:PythonBashOkta WorkflowsJAMFOkta SSOSlackJiraGoogle WorkspaceGCPSnowflakeAWS

Company Brief

CloudZero

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Funding: Series C

Headquarters: Boston, United States

Founded: 2016

Glassdoor: 4.9

Website LinkedIn Glassdoor