Supervisor - Macquarie (Sydney, AU)

Sephora
Sydney
Workplace: OnsiteFull time33.37+ hourlyFunction: OtherSkills: ["Leadership","Coaching","Communication","Data-driven decision-making","Customer service"]

Lead Sephora’s Macquarie Centre store team as a Supervisor (Senior Beauty Advisor), shaping a premium client experience while driving performance against KPIs. Manage and coach 20+ beauty advisors, oversee sales and back-of-house operations, and make operational decisions as the Client Experience Lead. Use reporting and Microsoft Office to guide data-driven actions, partner closely with store leadership, and grow through onboarding, field training, and Sephora/LVMH learning opportunities.

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Sephora
Sephora
1 week ago

Supervisor - Macquarie (Sydney, AU)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead Sephora’s Macquarie Centre store team as a Supervisor (Senior Beauty Advisor), shaping a premium client experience while driving performance against KPIs. Manage and coach 20+ beauty advisors, oversee sales and back-of-house operations, and make operational decisions as the Client Experience Lead. Use reporting and Microsoft Office to guide data-driven actions, partner closely with store leadership, and grow through onboarding, field training, and Sephora/LVMH learning opportunities.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Shape the client experience and serve as a role model and mentor to the team.
  • •Lead and develop a dynamic team of 20+ beauty advisors, fostering a high-performance culture and operational excellence.
  • •Drive a high-performance selling culture to exceed KPIs and targets through targeted coaching and development.
  • •Use and interpret reporting data to inform operational decisions in collaboration with store leadership.
  • •Oversee client and team matters as the Client Experience Lead, making critical store decisions in a fast-paced environment.

Pay and Benefits

Salary: 33.37 hourly
Perks:Parental LeaveBirthday LeavePersonal LeaveLife InsuranceGym MembershipHealth Insurance

Key Requirements

  • •Extensive retail management experience, including profit and loss, sales forecasting, people management and training, stock control, and visual merchandising.
  • •Proficiency with Microsoft Office Suite for data interpretation and daily reporting.
  • •Hands-on leadership with a strong presence on the sales floor to motivate, coach, and empower the team.
  • •Demonstrated passion for exceptional client service and creating an immersive luxury retail experience.
  • •Available for a rotating roster including late nights, weekends, and public holidays (Thursday to Sunday are busiest).
Experience:Luxury retailBeauty retailRetail management
Skills:LeadershipCoachingCommunicationData-driven decision-makingCustomer service
Tech Stack:Microsoft Office Suite

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn