Senior Personal Property Claims Adjuster - Field

USAA
United States
Workplace: OnsiteFull timeUSD 63,590 - 121,530 annuallyFunction: Insurance & ActuarialExperience: 2+ yearsEducation: high_schoolSkills: ["Negotiation","Investigation","Communication","Conflict resolution","Prioritizing"]

Investigate, evaluate, negotiate, and settle complex personal property insurance claims within defined guidelines. Use virtual inspection and estimating tools to prepare estimates, confirm coverage, assess liability exposure, and ensure compliance with state regulations. Manage a moderate-complexity caseload, maintain accurate claim documentation, handle SIU referrals as appropriate, and support catastrophe (CAT) response and surge workloads, including potential evening/weekend on-call duties.

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FursaFursa
USAA
USAA
1 day ago

Senior Personal Property Claims Adjuster - Field

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Investigate, evaluate, negotiate, and settle complex personal property insurance claims within defined guidelines. Use virtual inspection and estimating tools to prepare estimates, confirm coverage, assess liability exposure, and ensure compliance with state regulations. Manage a moderate-complexity caseload, maintain accurate claim documentation, handle SIU referrals as appropriate, and support catastrophe (CAT) response and surge workloads, including potential evening/weekend on-call duties.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Proactively manage an assigned claims caseload, investigating, evaluating, negotiating, and settling moderately complex property claims within guidelines.
  • •Confirm/analyze coverage, recognize liability exposure, and determine equitable settlements while complying with state regulatory requirements.
  • •Investigate damages by researching information from insureds, third parties, and external resources; identify discrepancies and subrogation potential.
  • •Review prior loss history, identify coverage concerns, and create Special Investigation Unit (SIU) referrals when appropriate.
  • •Maintain accurate claim file documentation and use estimating technology and virtual inspection tools; support CAT response and surge operations as needed.
Travel: High travel

Pay and Benefits

Salary: USD 63,590 - 121,530 annually
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeavePaid LeaveAdoption AssistanceLearning Budget

Key Requirements

  • •High School Diploma or GED.
  • •2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction-related industry/insurance experience.
  • •Working knowledge of estimating losses using Xactimate or similar tools and platforms.
  • •Demonstrated negotiation, investigation, communication, and conflict resolution skills.
  • •Acquire and maintain an insurance adjuster license within 90 days and 3 attempts.
Experience:2+ yearsProperty insuranceClaims adjustingConstructionLarge loss
Education:High School
Skills:NegotiationInvestigationCommunicationConflict resolutionPrioritizing
Licenses:Insurance adjuster license
Certifications:CPCUAICSCLA
Tech Stack:XactimateClaimsXperienceXactcontents

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn