Retail Assistant - Chadstone (Melbourne, AU)

Sephora
Melbourne
Full timeAUD 29.06+ hourlyFunction: Administration & Executive AssistanceSkills: ["Customer experience","Interpersonal skills","Product knowledge","Team collaboration","Continuous learning"]

Join the Chadstone team as a full-time Beauty Advisor, where you’ll help customers discover and choose across beauty, skincare, haircare, and wellness. You’ll create an exceptional in-store experience by listening to customers’ needs, sharing product and brand knowledge, and supporting them with features of Sephora’s CRM program. With onboarding, continuous learning, and in-store training, you’ll grow with a team of Beauty Advisors.

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Sephora
Sephora
5 hours ago

Retail Assistant - Chadstone (Melbourne, AU)

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Job Summary

Join the Chadstone team as a full-time Beauty Advisor, where you’ll help customers discover and choose across beauty, skincare, haircare, and wellness. You’ll create an exceptional in-store experience by listening to customers’ needs, sharing product and brand knowledge, and supporting them with features of Sephora’s CRM program. With onboarding, continuous learning, and in-store training, you’ll grow with a team of Beauty Advisors.
Location: Melbourne
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Inspire and help customers become the best version of themselves in-store.
  • •Work across departments including beauty, skincare, haircare, and wellness.
  • •Use initial onboarding training and continuous learning to support customers.
  • •Share product and brand knowledge with customers and your Beauty Advisor team.
  • •Participate in cross-training and attend in-store beauty expert training sessions.

Pay and Benefits

Salary: AUD 29.06 hourly
Perks:Parental LeaveGym MembershipLife InsuranceHealth Insurance

Key Requirements

  • •Enjoy creating an amazing customer experience by welcoming customers and embracing their unique needs.
  • •Stay up to date on new products, beauty trends, and techniques.
  • •Help customers discover the features and benefits of Sephora’s CRM program.
  • •Expand your knowledge of Sephora’s iconic brands and share it with your Beauty Advisor team.
  • •Have previous sales experience in a retail or customer-facing environment, with excellent interpersonal skills; provide 3 full days of availability across key trading times (Thu-Sun).
Experience:RetailCustomer-facing
Skills:Customer experienceInterpersonal skillsProduct knowledgeTeam collaborationContinuous learning
Tech Stack:CRM programOnline learning platform

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn