Team Lead, Onsite

Avi-spl
Mexico City
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Customer service","Collaboration","Problem-solving","Documentation","Safety compliance"]

Provide on-site, local support to AVI-SPL customers in collaboration with the client and internal teams to deliver a world-class customer experience. You’ll set up and maintain event/conference spaces, perform preventive maintenance, support service requests in network devices, troubleshoot audio/video/presentation systems, document site work, and train end users as needed. The role requires understanding and following local site safety standards and being available to travel to multiple customer sites.

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FursaFursa
Avi-spl
Avi-spl
3 days ago

Team Lead, Onsite

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide on-site, local support to AVI-SPL customers in collaboration with the client and internal teams to deliver a world-class customer experience. You’ll set up and maintain event/conference spaces, perform preventive maintenance, support service requests in network devices, troubleshoot audio/video/presentation systems, document site work, and train end users as needed. The role requires understanding and following local site safety standards and being available to travel to multiple customer sites.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Set up and dismantle conference/event spaces to meet customer needs.
  • •Perform preventive maintenance to preserve customer spaces.
  • •Provide timely, conscientious service support and handle in-field service for network devices.
  • •Collaborate with internal and external teams in a professional manner reflecting AVI-SPL values.
  • •Configure and troubleshoot audio/video/presentation general systems and provide site documentation/user training as needed.

Pay and Benefits

Perks:Health Insurance

Key Requirements

  • •Provide on-site local support to AVI-SPL customers and collaborate professionally with client and internal/external teams.
  • •Configure and troubleshoot audio/video/presentation systems.
  • •Ensure preventive maintenance and timely, quality service support.
  • •Understand and comply with local site safety standards for all site tasks.
  • •Provide site documentation and end-user training as needed.
Skills:Customer serviceCollaborationProblem-solvingDocumentationSafety compliance
Languages:Es-mx
Tech Stack:Audio/videoAudioVideoPresentationNetwork devices

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn