Sr. Associate, Account Manager - Strategic Partnerships

Discover Financial
New York, Richmond
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsEducation: bachelorsSkills: ["Communication","Influencing","Problem-solving","Collaboration","Data-driven decision-making"]

Manage Capital One Travel’s portfolio of major hotel suppliers, driving growth and performance across distribution channels. Oversee onboarding of new partners, build tailored account plans and reporting, and serve as the day-to-day contact for supply partners while coordinating with internal teams. Use data to analyze account performance, pricing/availability metrics, and connectivity landscape insights, provide recommendations, and resolve partner challenges while tracking activities in Salesforce. Partner success is measured through measurable outcomes.

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Discover Financial
Discover Financial
1 month ago

Sr. Associate, Account Manager - Strategic Partnerships

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Last checked: 2 hours agoStatus: Live

Job Summary

Manage Capital One Travel’s portfolio of major hotel suppliers, driving growth and performance across distribution channels. Oversee onboarding of new partners, build tailored account plans and reporting, and serve as the day-to-day contact for supply partners while coordinating with internal teams. Use data to analyze account performance, pricing/availability metrics, and connectivity landscape insights, provide recommendations, and resolve partner challenges while tracking activities in Salesforce. Partner success is measured through measurable outcomes.
Location: New York, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Mid level

Key Responsibilities

  • •Manage a portfolio of lodging supply partners, driving growth and performance across Capital One Travel’s distribution channels.
  • •Partner with Strategic Chain to onboard new hotel contracts and develop tailored account development plans, performance reviews, and reporting.
  • •Analyze account performance and provide actionable recommendations based on pricing, availability, and distribution metrics.
  • •Track partner performance and interactions in Salesforce and resolve partner challenges as the main day-to-day contact.
  • •Negotiate and coordinate promotions, discounts, and marketing fund opportunities; share competitive intelligence and insights on local trends and market dynamics.

Key Requirements

  • •Bachelor's degree or military experience.
  • •At least 5 years of experience in strategic account management with global hotel chains.
  • •At least 3 years of enterprise sales experience and training.
  • •Comfort working with Salesforce (or similar CRM tools) and handling high-volume, critical tasks.
  • •Familiarity with online travel agencies, distribution, or hotel revenue management.
Experience:HospitalityLuxury travelB2B salesTravel tech
Education:Bachelor's
Skills:CommunicationInfluencingProblem-solvingCollaborationData-driven decision-making
Tech Stack:SalesforceSQLTableau

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn