Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Interpersonal savvy","Dealing with ambiguity","Drive for results"]

Lead and motivate a retail team on the sales floor to achieve store goals and deliver an exceptional customer experience. Serve as a brand ambassador for Coach values, implement company initiatives, and drive winning results through coaching, performance feedback, and team accountability. Use sales data to identify trends, support recruiting and training, and provide HR and conflict-resolution support when leadership is absent, while enforcing store compliance.

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Tapestry
Tapestry
5 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and motivate a retail team on the sales floor to achieve store goals and deliver an exceptional customer experience. Serve as a brand ambassador for Coach values, implement company initiatives, and drive winning results through coaching, performance feedback, and team accountability. Use sales data to identify trends, support recruiting and training, and provide HR and conflict-resolution support when leadership is absent, while enforcing store compliance.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador for Coach values and increase brand awareness through daily execution.
  • •Lead implementation of company initiatives and support full store operations.
  • •Monitor and analyze sales data to identify trends, recommend improvements, and implement team development plans.
  • •Support recruiting, interviewing, performance evaluation, training, and provide HR and conflict-resolution support when leadership is absent.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Recruit, interview, and support high-level training as needed to build and develop the team.
  • •Provide feedback and guidance to improve individual performance and hold the team accountable for goals and KPIs.
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to bend, reach, stretch, climb, kneel, and maneuver the sales floor and stockroom.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusInterpersonal savvyDealing with ambiguityDrive for results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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