Technical Account Advisor

Trend Micro
Sweden
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Interpersonal skills","Service-oriented mindset","Articulate technical concepts","Communication","Problem-solving"]

Embedded in a strategic Nordic/Baltic customer’s environment, the Technical Account Manager acts as the primary technical interface to ensure secure, scalable deployment of Trend Micro solutions. You’ll provide proactive engineering guidance, onboarding, hands-on problem resolution, and ongoing threat intelligence, aligning with customer architects and Trend R&D to maximize value in a high-security infrastructure context.

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FursaFursa
Trend Micro
Trend Micro
7 months ago

Technical Account Advisor

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Last checked: 3 hours agoStatus: Live

Job Summary

Embedded in a strategic Nordic/Baltic customer’s environment, the Technical Account Manager acts as the primary technical interface to ensure secure, scalable deployment of Trend Micro solutions. You’ll provide proactive engineering guidance, onboarding, hands-on problem resolution, and ongoing threat intelligence, aligning with customer architects and Trend R&D to maximize value in a high-security infrastructure context.
Location: Sweden
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Strategic Engineering: Act as the trusted technical advisor, ensuring long-term success and maximizing the value the client receives from Trend Micro solutions within their critical infrastructure.
  • •Proactive Operations: Deliver proactive technical care through regular health checks, configuration optimization, best-practice guidance, and tailored threat intelligence reports.
  • •Stakeholder Alignment: Build and maintain a strong, strategic relationship with key technical stakeholders and architects across the customer’s organization.
  • •Deployment & Onboarding: Architect and lead the onboarding of the customer into Trend platforms, ensuring smooth deployment, integration, and adoption.
  • •Internal Advocacy: Serve as the customer’s technical advocate internally, ensuring their engineering constraints and priorities are represented to R&D and Product teams.

Key Requirements

  • •3+ years in Forward Deployed Engineering, Technical Account Management, or Critical IT Infrastructure roles.
  • •Solid hands-on experience with Linux (RHEL/Ubuntu), Windows Server, and enterprise networking.
  • •Strong skills in Red Hat OpenShift / VMware Tanzu and Kubernetes (Pods, Services, Deployments, ReplicaSets, StatefulSets).
  • •Experience with Terraform CLI and managing cloud or hybrid infrastructure.
  • •Ability to obtain security clearance is mandatory.
Experience:3+ yearsCybersecurityEnterprise ITCloud
Skills:Interpersonal skillsService-oriented mindsetArticulate technical conceptsCommunicationProblem-solving
Certifications:CCNACCNPCISSPCISM
Languages:EnglishSwedish
Tech Stack:LinuxWindows ServerEnterprise networkingOpenShiftVMware TanzuKubernetesTerraformCloudHybrid cloud

Eligibility

Security Clearance:Clearance

Company Brief

Trend Micro
Global cybersecurity company providing endpoint, cloud, network, and hybrid security solutions to protect businesses and consumers from cyber threats, leveraging threat intelligence, machine learning, and automated protection across environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1988
WebsiteLinkedIn