Sony Interactive Entertainment

3 months ago

Senior Business Systems Analyst - ServiceNow

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Strategic, hands-on leader driving enterprise-wide ServiceNow initiatives across HR, IT, Facilities, Supply Chain & Operations, and Employee Services. Own roadmap, translate complex business needs into scalable, user-focused solutions, manage dependencies, and ensure security/compliance while identifying automation and AI-driven improvements to improve user experience and operational efficiency.

Location: Dublin

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Key Responsibilities

•Partner with business and IT leaders to define and implement the ServiceNow roadmap, strategy, and priorities
•Translate complex, ambiguous business needs into scalable, user-centered solutions
•Lead end-to-end solution design across ServiceNow modules (e.g., ITSM, HRSD, SPM, WSD, App Engine, Now Assist)
•Drive multi-functional initiatives, collaborating with engineering, architecture, and program teams
•Manage dependencies across systems and define enterprise integration strategies (e.g., Workday, SAP, Okta, Microsoft 365, Slack)

Key Requirements

•10–12+ years of experience in business systems analysis or similar roles in SaaS/PaaS environments
•Strong hands-on experience with the ServiceNow platform and its ecosystem
•Proven track record delivering enterprise-scale, multi-functional solutions
•Deep understanding of integrations, data flows, and enterprise architecture
•Experience working in Agile environments and across the full SDLC

Experience:10-12 yearsSaaSPaaSServiceNow

Skills:CommunicationLeadershipProblem-solvingInfluencingStakeholder management

Certifications:CSACIS

Languages:English

Tech Stack:ServiceNowITSMHRSDWorkdaySAPOktaMicrosoft 365Slack

Company Brief

Sony Interactive Entertainment

Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.

Industry: Gaming

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: San Mateo, United States

Founded: 1993

Website LinkedIn

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Sony Interactive Entertainment

3 months ago

Senior Business Systems Analyst - ServiceNow

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Key Responsibilities

•Partner with business and IT leaders to define and implement the ServiceNow roadmap, strategy, and priorities
•Translate complex, ambiguous business needs into scalable, user-centered solutions
•Lead end-to-end solution design across ServiceNow modules (e.g., ITSM, HRSD, SPM, WSD, App Engine, Now Assist)
•Drive multi-functional initiatives, collaborating with engineering, architecture, and program teams
•Manage dependencies across systems and define enterprise integration strategies (e.g., Workday, SAP, Okta, Microsoft 365, Slack)

Key Requirements

•10–12+ years of experience in business systems analysis or similar roles in SaaS/PaaS environments
•Strong hands-on experience with the ServiceNow platform and its ecosystem
•Proven track record delivering enterprise-scale, multi-functional solutions
•Deep understanding of integrations, data flows, and enterprise architecture
•Experience working in Agile environments and across the full SDLC

Experience:10-12 yearsSaaSPaaSServiceNow

Skills:CommunicationLeadershipProblem-solvingInfluencingStakeholder management

Certifications:CSACIS

Languages:English

Tech Stack:ServiceNowITSMHRSDWorkdaySAPOktaMicrosoft 365Slack

Company Brief

Sony Interactive Entertainment

Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.

Industry: Gaming

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: San Mateo, United States

Founded: 1993

Website LinkedIn